Forum Discussion

BeckyLane's avatar
BeckyLane
Community Member
13 years ago

Video not playing, shows green screen

I have a storyline file that has fifteen slides. Each slide includes a very short video. The first 10 or so slides/videos work fine. The last few do not play and only show a green rectangle in place of the video (see screen capture below). I have searched and searched the forum to try to find out where the green rectangle is coming from.

The videos are published from Flash as MOV files. I am going to convert the MOV files to MP4 to see if that fixes anything, but in the meantime, if anyone has any information or suggestions they would be much appreciated. Thanks!

14 Replies