Forum Discussion
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
Katie,
We met with the SABA content consultant to look at the video freezing issue with Google Chrome. The Sl360 settings look good and the mp4 files we use in the SL360 are at the lowest compression for decent video quality so he thinks the issue may be with hardware acceleration in Chrome ( http://www.tomsguide.com/answers/id-2618854/google-chrome-freezing-playing-youtube-videos.html)
That browser adjustment didn't fix the issue and we are evaluating the embedded video option ( hosted either on Vimeo or Warpwire) in the SL360 project but that present issues with video quality and control.
Is it worth building and publishing this content in Storyline2 vs 360 to see if a "old fashioned" project works better? We haven't encountered this issue before across our 1000+ courses..now this one has a longer mp4 video than most but not the longest or largest . Those longer/larger mp4 files were published in SL2.
