Forum Discussion
Videos not playing in published course. HELP!!
Regarding the browser, I am seeing this in Chrome and IE 11.
Unfortunately it isn't really easy for me to share my course because it is internal facing. I would have to recreate it which I don't have time to do. Basically there is one intro slide that must be advanced manually, followed by a slide that contains a video filling the entire presentation area. The video starts automatically (Video properties). It uses the built in seekbar rather than the video controls.
To get the video to play, all the user needs to do is scrub the seekbar a tiny bit, or go back a slide and come back. But unfortunately some people don't intuitively try this trick.
By the way, my video has captions, so maybe the captions are the culprit?
The good news is that I think I did find a potential workaround for my issue with videos not playing on occasion.
Here is what I did:
I scooted the videos, set to play automatically, back one second on the timeline so they start at one second in. This seems to have fixed the issue, at least in my very limited testing. My theory (superstition?) is that it gives the code a little time before trying to play the video. Either that, or it is wishful thinking on my part. I'll let you know if I see the issue again.