Forum Discussion
Videos not playing in published course. HELP!!
I am working on a course with lots of videos. Originally they were really blurry and so I've been having to use the work around I learned here. //www.screenr.com/NTHH
I published the course last...
Please can you tell me if there are any more suggestions about how to fix this problem? I have the latest SL360 updates and the problem is similar to that described by James earlier.
My file has a slide that moves to another slide When timeline ends. This slide has a video that should start automatically but does not.
The video will start if I click it three times in screen area.
The video starts automatically in Microsoft Edge and Firefox, but not in Safari or Chrome.
If I remove the trigger to change slide automatically, the video starts automatically.
I hope this is being investigated
This was such an important unresolved problem for me last year that I simply gave up on Storyline and decided I will be moving to Adobe Captivate. But I’m just an infrequent content creator, not up on all the most recent changes, so I hope professionals give you a good answer. I haven’t gone to Adobe captivate yet because I am such an infrequent creator and haven’t had time to move over. So if you did find a resolution to the storyline problem I might be convinced to stay with storyline still. Would certainly be cheaper :-) since I already have storyline 2.
Sent from my iPhone
Apparently, Articulate's patch somewhat fixed the issue. It had to do something with the browser settings (in the background/on the backend) and not a fault of Articulate/Storyline at all.
Since the patch, I haven't had an issue with videos auto-playing on the first slide at all. Same with audio. So now, I can incorporate the opening videos and/or audio I've created for our corporate training eLearning and not fear being bombarded with emails about the Modules not working.
James
I think there is still an issue. See this video where I show an issue I'm still having with auto playback of videos:
https://360.articulate.com/review/content/c78a7b59-52e2-4386-9a19-a9384d403a39/review
I submitted this to Articulate support and they acknowledged it as an issue.
Ah, I see...
I was running into the same problem and Articulate launched a patch that helped with the issue I was having. According to the folks there, this was due to a handling of media files by Chrome. Since the patch however, I haven't had any problems in Chrome (and it was never an issue in IE).
It's frustrating to say the least; you know how it SHOULD work but it simply isn't.
Hope your problem gets fixed.
James
