Forum Discussion
Videos on layers won't replay
Hi there, so I've encountered a problem with getting videos on layers to replay once the layers have been shown. Basically I have a slide where the base layer is essentially a "home" layer. On the b...
Ashley, thanks for your continued help with this issue! I can confirm that I am working with files saved locally and that meet file path/naming requirements. I first encountered the issue while working with another set of videos sent directly from our company's animator in the mp4 format recommended for use with Articulate, so it's not just happening these specific videos. I have simultaneously been working with a support tech who sent me a working story file, but had to keep the videos full length. I'm beginning to think this is an issue Articulate has when working with "trimmed" or edited video via the built in editor. The story you sent me replays the opening and closing intermittently. The opening layer would open like it should but now the closing layer will freeze/hang. Here is a screen capture I took to show you. It may just mean Articulate doesn't play well with multiple trimmed videos.
