Forum Discussion
Vimeo Links not Working in Review
Hi, I seem to have a problem where videos I've embedded into Rise from Vimeo are not showing for users when I send them the link in Review. The videos are set to 'hide from vimeo'. I've whitelisted...
Hi FraserWebster-1,
Thanks for reaching out about the embedded Vimeo videos not playing in your Rise 360 course when folks are viewing in Review 360. I wasn't able to replicate this on my end. I'm happy to help!
- What browser are you and your reviewers using to view the course? Do you notice any difference if you open the review link in another browser?
- Do you and your reviewers receive an error message when attempting to play the video? It would be helpful to know if you are getting any messages when attempting to view the video.
- Is this happening in any other courses that include embedded Vimeo videos or is this only happening within this course?
I took a look at Vimeo's support page, and I see these possible reasons why you might be experiencing this! I'd be curious to know if that could provide a resolution for your team.
If you are still experiencing this issue, could you share the complete embed code you are using for the video? Feel free to share this in this thread or privately in a support case so we can test it out on our end.
Looking forward to hearing from you!