Forum Discussion

Jennifer's avatar
Jennifer
Community Member
20 hours ago

We have encountered a problem loading your voices

Hello, I can't create any more synthesized voices using Storyline 360's AI feature because of this error message. No matter how often I click on "Retry", it doesn't work. I also cannot edit the AI vo...
ai assistant
storyline 360
MikeEnders's avatar
MikeEnders
Staff
5 hours ago

Hi Jennifer, 

Sorry that you're experiencing a hiccup with the voices. Did this clear up? If not, I'd start by closing Storyline, signing out of the 360 app, and then signing back in again to see if that clears anything. If not, could you let me know and I'll make sure we have our Support team reach out to you. 

Mike

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