Forum Discussion
What is the RISE LMS Launch File for (SAP SuccessFactors)
Hello everyone,
I know this is a hot topic and it seems from all the other threads that there is still no answer. I have published a Rise course for the LMS. I load the files to SAP I-contnent. I look in the folder for a launch file but I do not see one in the root folder. All the threads have stated to use the Indexapi.html file that is located in the Scormdriver folder. I used this file but, when I launch the course in SAP SuccessFactors I get a blank screen using IE11 and nothing happens when click start course in Chrome. Has this been looked at by support and if so what is the correct launch file. this has nothing to do with compatibility mode.
Thank you
24 Replies
Hi Eric,
Looks like I just responded to a similar post here.
Based on another users post:
Problem solved! I was launching the course using the incorrect html file. In SuccessFactors learning, the launch URL for the content object must point to "\scormdriver\indexAPI.html", not "\scormcontent\index.html". Please circulate this. Thanks!
It certainly sounds like you're doing it right.
Are you able to replicate an issue in SCORM Cloud?
How would I go about changing the launch URL for the content object in the exported Rise Scorm files?
This did not work.
We did this and course plays but we have other issues..
We are having completion issues with our Rise content in Successfactors LMS. For some users it marks complete but for some it does not, even if all chapters show as completed.
Is anyone else having these issues? What do you think could be the issue here?
Ananda did you use the scormdriver\indexAPI.html as the launch file? What was the file you used as the launch file?
Yes the launch file I used is scormdriver\indexAPI.html
Would it help if I used an exit course button?
Hi Ananda,
The exit course button may help as it would give users a way to "properly" close the course - some LMSs may work better with that than just closing out the browser window. It's worth giving it a try in SuccessFactors to see if it works better.
I'd also ask your learners what browser they're using to view the courses. They'll want to use one of the Rise supported browsers.
Thanks Ashley, we are testing the "exit course" option now and initial tests have shown that it seems to do the trick. But we are planning to allow some time and more users to verify this.
Another thing, we noticed that when users, after closing the Rise content browser window, clicked on the "Return to content structure" or the "back" in the Successfactors LMS browser window, then the completion seems to record in the LMS. Again, this is something we are verifying with more users just to confirm.
Will share what we find out..
Hi folks! If you're using SuccessFactors, here's some important information about uploading your Rise course. We heard that some of you were being prompted to identify the launch file, so we reached out to SuccessFactors. Here's what they said:
They are not required to pick which file they is set up as the launch file as long as the use the import tool which is available under Content>Tools>Import Content.
They may need to configuration a deployment location if they want to deploy the content files directly to the server.
They should contact the SuccessFactors Customer support if they need help with that.
I hope that helps, and please let us know how you make out. 😊
Sorry this is incorrect. The import method you mention is a legacy import method that does not work anymore. You now have to have the course loaded to IContent (a SAP server) or an internal server. When you load with iContent, or an internal server you MUST know what the Launch file is for ANY elearning course. This is for all Storyline, Presenter, Rise, Captivate courses. I know the launch file for storyline and presenter, which is index.lms.html and the file is in the root Zip folder. I still need to know what the launch file is for RISE.
I think it depends on your configuration. We use the import tool with no issue.
Thanks Ananda, and please keep us posted. I know there are a few SuccessFactors users here in ELH, so the more info the better! 🙂
Another SuccessFactors LMS user here, I can confirm that using indexAPI.html in the scormdriver folder as the launch file works to track completions!
Glen, have you run into any issues since posting? Thanks for the info.
