Forum Discussion
Why does articulate RISE/ST convert file names?
Anybody ever wondered why both RISE and Storyline convert asset file names in to massively long winded different file names. ie - import a picture with a file name of "house.png" and it gets converted to something like "jCALcdepUkDdmIKu_3AMwgu52julw_KFi.png"
Making life very difficult for us articulate! Thanks a bunch.
This becomes an even larger issue when working with web exports of Rise projects and uploading them to Adobe Experience Manager (AEM). Length of filenames (folder structure length implied) can be problematic and for our own team, PDF attachment auto-renames by Articulate have caused us issues resulting in failed uploads because of one PDF file name length. We are able to work around them, but it's still inconvenient.
Hi there Paul and Cass,
Thanks for sharing this feedback with us. I've reported it to the team for investigation.
Has there been any solution or workaround to this? Still an issue with a Word file I'm uploading.
There was a solution rolled out for this.
It requires removing the old file and re-uploading exactly the same file. Then you need to re-export the course.
Note: if you download the file in author mode you will still see a strange filename, E.g. exercise_one.docx will be displayed something like jCALcdepUkDdmIKu-exercise-one.docx
The name will display correctly when a student downloads the file. E.g exercise-one.docx
This still appears to an issue for me in RISE. When looking at the zip file I end up with very long file names such as:
Fkzj6lkjdvFSJ4oI_transcoded-33KXCIspznP3zBxB-VIDEO_2_Where_to_go_for-Support_System34.mp4
I can see my file name at the end but is a very long file name.
This is causing issues when unzipping on our remote server!
Why can't RISE shorten file names in the zip!
Lectora offers the option to "Convert page names to short ID-based names" when publishing.
Hi Travers! The video transcoding issue you are seeing is more related to the video files themselves rather than to Rise 360.
We'd love to take a look at your LMS output file if you wouldn't mind sharing it. If that works for you, you can send the file privately by clicking here.
Good Afternoon Alyssa,
While the terms prefix might be from the transcoding tools its is still of
concern how long the file name has become.This is still impacting the zip file.
Why can't Rise shorten file names to ensure this does not happen?
(Yes this could cause issues with the alt text)
Could you please post the solution to this on this thread once resolved? We have a Rise project that will be uploaded to AEM and there are specific naming conventions that will be nearly impossible to adhere to based on the way Rise adds so many characters to filenames.
Yes it's of some concern this is still an issue. I feel like simple fixes like this don't often make the cut in RISE updates.
For example, AEM won't let us upload files with spaces in the filenames. Is there no workaround for this?
Periods in filenames are also not accepted. (Sorry for the multiple comments - it doesn't appear I can add two attachments in one comment :) ).
