Forum Discussion

ParkerRay-17587's avatar
ParkerRay-17587
Community Member
6 months ago

Wont save file

I get a message (see attached image)

this error does has never happened.  I changed the state of a button and added an AI voice which I have been doing in my pervious slides with no issue but all of a sudden it wont save.

it tells me, some assets are causing a problem - Storyline can recover or remove any unreadable assets.. proceed - click YES.

Then a message - Storyline successfully open after recovering or removing BUT I still cant save the file

Articulate 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 months ago

    Hi ParkerRay-17587, 

    Thanks for reaching out! I'm sorry to hear that you're receiving an error message. I'm happy to help troubleshoot!

    • Are you working from your local hard drive? Working from a network drive can cause erratic behavior.
    • Is this happening with just this file or are you experiencing this with other Storyline projects that you are working on? Have you tried importing your slides into a new Storyline file? 
    • Are you able to decipher which assets are removed from your course when reopening the recovered file? 


    One thing you can try is a repair of Storyline 360 and then see if you are able to then able to save your file. Please let us know your findings!

    Looking forward to hearing from you!