Forum Discussion

rosycolelli1's avatar
rosycolelli1
Community Member
13 years ago

"you do not have enough disk space"...???

I have a problem with articulate storyline. For the second time in one month appeared the following alert message: you do not have enough disk space and can not be saved because the memory is full....
storyline 360
ChristineHendri's avatar
ChristineHendri
Former Staff
13 years ago

Good morning Rosy,

Just to confirm, you're both running the update and still experiencing this problem, correct? 

If so, please try to make sure that you're working with local files.

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Also, try to make sure that you're not running to may programs in the background. If you run Storyline on its own, with no other programs running, do you see the same error? 

Thanks!