Forum Discussion
Your Computer Is Offline Error
Hello,
I keep having this issue today where I am not able to work on Rise as it keeps giving me "Your Computer is Offline" error. I am working from Chrome browser. I am able to get in at times and do a few of minutes of work until it kicks me out again. Any help or insight would certainly be appreciated, thank you!
- MelanieMitchellCommunity Member
I am also experiencing this issue.
- LeahHemeonCommunity Member
Yes, I'm experiencing the same thing again today. Only for me it keeps unexpectedly refreshing my screen in the middle of things. I've lost work several times because it refreshes and loses what I typed (even a photo I was in the middle of loading disappeared once). It's getting really annoying but I have to do this work!
- MagdaDiaz-c87feCommunity Member
This is also what's happening to me I do something then it goes offline and then comes back online but my work is lost. Not usable at the moment.
I apologize this is happening again, everyone! We're seeing the same thing, and we'll keep you posted on our status page here.
This issue is now resolved -- please let us know if you run into this again!