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KatieHart-bc79b's avatar
KatieHart-bc79b
Community Member
24 days ago

Rise and motion sickness

We've recently had an email about one of our Rise courses which includes a complaint about it being inaccessible to users who may experience cybersickness or have a vestibular disorder. 

We've been informed that: the movement side-to-side and auto movement has no bellcurve on it (slow-fast-slow) which is specifically designed to stop motion sickness - it's said to be standard across nearly all viewing platforms. 

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The course that we've built has block animations turned off, but does include a process component. 

Is there anything that we can do to make this more accessible? As far as I can see from the Rise accessibility report, it is compliant with WCAG AAA around animations, but we'd like to know how to support users in the future or if there's anything we can do to our current courses to improve this. 

 

So, 1) Are we correct in our thinking that Rise is complaint with WCAG in terms of its animation speeds and settings? Or is there something missing that other 'standard viewing platforms' have?

 

2) Is there anything that we can do, or software we can recommend, to our learners?

 

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e-learning development
E-Learning Essentials
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1 Reply

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  • elizabeth's avatar
    elizabeth
    Partner
    17 days ago

    Rise supports WCAG level AA (https://access.articulate.com/support/article/Rise-360-Supports-Web-Content-Accessibility-Guidelines). The success criterion you are referring to is  SC 2.3.3:
    Animation from Interactions which is an AAA standard. Very few tools support natively building AAA-compliant sites (web, e-learning, or otherwise).

    I think you have two options here: One is to reply to the complaint stating that your goal is to create Level AA compliant courses. The second option is if the left to right animation of the process interaction is an issue for one of your learners, provide an alternative in the form of an accordion interaction or the Timeline block (personally I would probably use Accordion since the Timeline might be pretty long). You can call out in a text block that the same content is contained in both the accordion and the process and learners can choose which one they'd like to use.

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