Forum Discussion
Can you change the image on an Articulate Rise 360 Template
Is it possible to change the graphic on the templates that are provided for Rise 360?
23 Replies
Hi Dimitra!
Absolutely—the templates are 100% customizable to fit your needs! If it's the cover photo that you want to change, click Settings at the top of the course page. Click the trash bin icon to delete the current cover photo, then click the Add Cover Photo button to replace it.
Let me know if that's what you had in mind!
- StephanieSch336Community Member
Hi! I have the same question. I am using a free trial and trying to create a course from a template in Rise. When I go into a lesson, I can add an image, but I cannot find a way to delete the existing image. I'm working in the "ADA Compliance for Employees" course template and attempting to change the image in the first lesson, "What Is the Americans With Disabilities Act?"
Thanks!
Stephanie
- CNavarroFormer Staff
Hi Stephanie,
I am here to help.
Some blocks require an image. So, you will only have the option to replace the image.
An example of this kind of block is the Quote on image block. You can see this in the first lesson of the "What Is the Americans With Disabilities Act?" template.
If you need help with how to replace the image, here is how:
1.) Hover your mouse over the block.
2.) Click on Edit.
3.) Click on Edit again.Here you will be able to upload an image from your computer or an image from Content Library.
Let me know if you have any questions about this.- LesleyAbascalCommunity Member
- StephanieSch336Community Member
Hi Chino,
Thanks so much for the quick, detailed response! I think I might be having issues with Windows--I just realized the version that downloads with Parallels isn't the full version. That's probably why I'm not seeing all the features. Hovering definitely didn't bring up an editing button.
I will try it out on a different system. Thanks again!
Stephanie
Hi Stephanie!
Thanks for those details! Sounds like you may also need a list of our supported browsers for Rise 360 if you're running into some trouble.
For Windows ˀ
- Mac Google Chrome (latest version)—Best experience
- Safari (latest version)
- Firefox (latest version)For Mac
- Google Chrome (latest version)—Best experience
- Safari (latest version)
- Firefox (latest version)
Hope that helps!- SusanMcCabeCommunity Member
Help please! trying to build a course in Rise 360 on trial basis. I can easily add blocks and edit text. BUT I am struggling to replace the default images. When I hover over the image, the edit button does not appear.
I've toggled between PREVIEW and EDIT on top right of navigation to see if there is something I am missing here. I am using latest version of Chrome on a Macbook Pro.
Also, it's not clear to me how delete an unneeded section
What's the secret?
Thanks
Susan
- KarlMullerCommunity Member
Hi Susan,
Welcome to the Rise forums.
Each block in a Rise lessons has it's own set of controls and buttons.
To display the buttons, move the mouse cursor over the block that you want to edit. You should see the buttons as shown in the image below, with the Delete button on the far right.
Does your Rise Lesson page look like this?
- MelanieFuller-5Community Member
Apologies for jumping in on this conversation - I'm having the same issue as listed above. When I hover over the image this for the main header image and header for each section, this menu does not appear. ALthought it does appear for the other blocks, just not the first header block. Any suggestions?
- KarlMullerCommunity Member
Hi Melanie,
Can you please add screenshots that show what you are referring to when you say main header image and header for each section?
- MelanieFuller-5Community Member
- KarlMullerCommunity Member
Hi Melanie,
The text were it says Course Objectives, is what Rise refers to as the the Lesson Header. It is not a block. This text can be edited only, cannot be deleted, and the formatting cannot be changed on this page. With the recent introduction of Themes, the look of the Lesson Header can be changed to one of several different preset styles.
Everything else below the Lesson Title is a block, and when you hover over a block you should see these icons: Edit / Settings on the left, and delete, copy, and move up and down on the right.
- MelanieFuller-5Community Member
- KarlMullerCommunity Member
Hi Melanie,
Refer to your screenshot_4
Look at the top left-hand corner where it says Cover Page.
Just below that is Cover Image with a thumbnail of the current cover image.
Use Edit just to the right of Cover Image to select a different image.
- MelanieFuller-5Community Member
You are the best - thanks so much!!
- SofaZamudioDeHoCommunity Member
Hi team,
I'm trying to upload an image in RISE 360 and the page gave me this error: An unknown error occured.
Help me please!
Thanks :)
- KarlMullerCommunity Member
Hi Sofia,
What file type are you using?
What is the size of the file?
Is the file name very long?
Are there any special characters in the file name?
- LeaSAgatoStaff
Hi Sofia! I'm sorry to hear you're getting an error when you try to upload your file. Can you try clearing your browser cache? Once you've cleared your browser cach, upload your image again. Can you also let us know if you're seeing the same error when you upload a different image file? Thanks!
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