Click on image won't zoom anymore

Apr 23, 2024

All of a sudden I notice that images don't zoom/enlarge when clicked anymore in Articulate Rise. I don't know when this stopped working, I only just noticed it. I have the box "Enable zoom on image click" checked in the Image Format properties and all of the images are much larger in their original form so that is not the problem. I am on a Mac.

Image_zoom.png

2 Replies

Karin Rex

10 days ago04/23/24 at 10:57 am (UTC)

Your image may already be displayed at its maximum resolution.

Luciana Piazza
Staff

8 days ago04/25/24 at 3:53 pm (UTC)

Hi Kompetenslaget,

Thanks for reaching out about your images no longer zooming in Rise 360! I was unable to replicate this behavior on my end.

If I understand your screenshot correctly, you are using a Three column grid block. Is that right?
Are you experiencing this behavior in other blocks as well? If so, please share!
What image file type are you using in your course? Here is information on best practices for images in Rise 360 for your reference.

We'd be happy to look at a link of your course in this thread or privately in a support case.

Looking forward to hearing from you!