Forum Discussion

EhudGanor's avatar
EhudGanor
Community Member
3 years ago

Importing translated XLIFFs to RISE adds extra line breaks

We are importing our translated XLIFFs to RISE (using the duplicate courses per the instructions). The import works, but adds a lot of extra line breaks in random places. Most of the time, these extra line breaks seem to occur where there is already a single <br /> line break tag. But it's acting as if there are 2 <br /> tags. With the extra line break in RISE, there is a blank line in the middle of a sentence or paragraph.

We have inspected the translated XLIFF and don't see any issues -- no extra <br /> tags or hard-coded line breaks, and don't know why this is happening.

rise 360
  • CNavarro's avatar
    CNavarro
    Former Staff
    3 years ago

    Hi Ehud, sorry to hear that your course has extra line breaks after importing an XLIFF file. We would love to take a closer look at your course. Feel free to open a support case here. Our support engineers are ready to help. 

  • EmilyCayrac's avatar
    EmilyCayrac
    Community Member
    2 years ago

    We're also experiencing extra line breaks when importing translated Xliffs into Rise. These extra line breaks systematically occur in labeled graphic markers with more than one paragraph of text: there's an extra line break between the two paragraphs. We'd love to find a solution so this doesn't keep happening.

    • AngeloCruz's avatar
      AngeloCruz
      Staff
      2 years ago

      Hello Hannes! I'm sorry to hear that you are experiencing issues with your translation.

      Would you be willing to share your files with us so that we can take a look at what's happening? If yes, you may upload the original and translated files by opening a case here. Our support engineers are always happy to help!

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