Rise creating long file names

It is most definitely a bug, since it undermines Articulate's own ID/naming-system. Also it's not just an issue with file path length, but also spaces, special characters etc.

There is no workaround, since we can't search and replace in the source code of Rise as most contents have been obfuscated.

I've opened a support ticket regarding this issue,

I urge everyone who has the same problem to do the same, as this may push articulate towards fixing this bug.

Cheers,
David

I'm guessing they need to be some unique GUID as part of the process of how RISE is built.

Yes, this is a real problem if the files are saved in nested folders.
So we're looking at the (descriptive) names of folders, sub folders, etc contributing to the 255-character limit.

Here's what I get for a video file.
My file name is:
     MMTLSG-M1-L4-RISE.mp4
Rise exports it as:
      W6irVzOxRsD2WB94_transcoded-_6qpIfsO-Pk4-0e3-MMTLSG-M1-L4-RISE.mp4

Surely all the extra isn't necessary???

Ah yes file name seems to indicate that the mP4 uploaded was processed (transcoded) and thus the GUID and extra file name is expected I would believe. I'm no Articulate expert, but I would suspect there isn't much you can do unless you can tell Rise to not transcode the video - otherwise probably need to get your LMS vendor to accept longer file names or use another tool to create courses (or don't use videos in your Rise courses). Hopefully someone else has another idea.

Thanks - but I wonder just how I'd ever "tell Rise "to do anything.
I have a few ideas for making it a better product but judging from the response that people get, and that problems go unresolved for years ... why waste time suggesting them?
Others (more capable than me) have suggested the same.
And overall, it's a very good product :)

Transcoding is a process that compresses videos for streaming.
But Rise's transcoded files are literally twice the size of my own (I use Handbrake - hardly rocket science...)
So I replace the video files anyway after I've unzipped the download - but can't lose this pointess extension of the file name.
This creates problems on my own PC, so it's not just a matter for my LMS.

I know the reasons why Articulate are so paranoid about encrypting things (too many thieves out there...) but adding another character string as well as the word "transcoded" seems like complete overkill to me.

Hey ho, another annoying irritant with a basic product that is, as I said, very good.
I'm sure that assigning resources to fixing more of these shortcomings would pay off.
Less niggles = better repuatation.

I just wondered whether anyone has a workaround?

I am also wondering if there is a workaround for this? 

I agree. This seems to be an issue for the LMS that I am using.

Very happy to add my voice but I think we're all shouting into a void.

I'll say it again - Rise is a great tool - but it has a large number of things that need fixing so that  problems like this don't create headaches.
I get the impression that the priority for Articulate is to work on upgrades and new features, rather than making the existing product work better.

Which makes development very interesting for the developers, but not so good for users.
And we just need to develop our own workarounds.
My own workaround for this is to make the names of folders and subfolders much shorter than I want; a pain in the backside, but that's how it is.

Good luck
Steve

Hi - was there a resolution to this topic? Having the same issue where our LMS does not accept SCORM because of long file names...

Thanks

Just FYI, my latest (and hopefully final) workaround is to host videos elsewhere and use Multimedia > Embed in Rise to embed them in the content.

It took some fiddling to initially get it working, but now I have better quality videos, no hosting /security issues, no more problems with filenames, and no need to substitute/rename my own videos so they do the job.

It's a shame that I had to go to a heck of a lot of trouble to get around it, but I now have a solution that's MUCH better and WAY easier than anything I could have done using Rise.

Hope this helps someone...