Rise: "The Custom Error Module Does Not Recognize This Error"

Oct 17, 2022

Hello! I'm doing some pilot Cornerstone LMS tests in Chrome, Firefox and Edge for some pretty straightforward Rise content - two lessons, one has a video and some text and the other has navigation-restricting attestation boxes to check and an Exit button that exits to the LMS - but can't get them to complete in my LMS.

This is the error I'm getting after clicking the Exit button in Rise and closing the launch page:

I don't see the content listed as Complete in my LMS. 

Only when I try the link again, re-check the boxes and exit does the Complete trigger. The error does not appear this second time (which is nice), but that's not good user experience. :)

These are my export settings:

Has anyone ever seen this error before and how'd you fix it? 

Thanks for any insight!

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