Forum Discussion
Allow publishing access for more than one owner
My team works in a very collaborative environment and the "owner" of the course in Rise360 may not be the only owner or the only person that needs access to publish the course to our LMS.
We previously all had access to publish the course as long as we were listed as collaborators (manager or editor). As of today, this access is gone and only the owner has the option to publish the course.
I saw in Articulate Community that this question has been asked previously in the context of an employee leaving the organization and it was recommended to just share the link. This does not allow us to publish the course in our LMS to track completion for compliance.
I'm not sure what changed for us to previously have access to the publish feature regardless of ownership or why we no longer have the access to do so, but there should at the very least be an option to assign collaborators as "co-owners" so we can have equal publishing/modification rights on team projects.
Thank you!
13 Replies
This is also a frustration for our team. When a person is out on a leave of absence or not available other people on the team cannot publish even if they are on the list.
Hi there,
Has there been any updates for this? We work in a collaborative team and multiple staff members may need to publish content.
Is there a way to 'co-own' or publish content where you are not the owner?Hi NeilDutfield,
Thanks for checking in on this!
At the moment, publishing a Rise 360 course is limited to the course owner, and there isn’t a way to assign co-owners or allow collaborators to publish on behalf of the owner.
I’ve added your voice to the existing feature request so our product team can continue to see how important this is for team workflows like yours.
EricSantos I'm confused...this article seems to say a Manager can publish a course. Am I misunderstanding?
Change a Collaborator’s Role
Collaborators can have one of three roles when working on content:
- The Owner can do everything.
- A Manager can edit, share, and publish content and modify course settings, but they can't edit labels, transfer ownership, view Quick Share metrics, or delete the course. They can also remove themselves as collaborators.
- An Editor can only edit content—they can't access any of the options in Settings, Collaborate, or Publish.
Big frustration!!! If someone is out of office and you need to publish the course, it's a pain.
Options for Teams:
Allow Manager role to be able to publish a course.
Another idea could be to have a folder with an owner who had the permission to publish any content within the folder. So if the "owner" moves the content to that folder, it gives the folder owner permission to publish a course.
Agree with everyone's feedback - this would be such an enhancement for our teams. We work collaboratively on content with team members who are global and on varying work schedules. This would be so helpful if anyone collaborating could re-publish content without being restricted to the owner.
Hey EmeeErmel-797ba,
Thanks for adding your support to this request.
Global teams working across time zones are a clear example of why co-ownership of Rise courses matters.
To give our teams as much real-world context as possible, which roles do your collaborators have today (Owner, Manager, or Editor), and how much delay does this typically add when an update needs to be republished?
I also agree - we are an international organization and have global teams collaborating and this would be useful for us as well
Hey Holly_G,
Thanks for checking in on this.
I'd like to learn more about how this limitation has been slowing you down. How often does your team run into this setback, and what do you do when someone other than the owner needs to republish a Rise course?
We have a little over 100 users globally and as people leave the company or change roles, content gets assigned to me as the owner and though I'll store the content in a Team folder where other content creators can access it. We've had people on leave and their content is left unfinished, then when someone wants to either finish the project or refresh a learning, they get confused and either assume they have to just re-make it (which has happened a bit this year I've learned recently) or I am asked to do it for them as the now owner of the content which interrupts my workload because it's never just one step, right? It's certainly not a daily occurrence but it happens often enough. Really it ends up causing more work for the team as a whole because more often than not, content just gets re-made OR it just gets kicked down the road.
Although on the one hand, it's a benefit when I am the owner of older content and the content created by authors who have left the company, to have a sort of stop-gap to prevent low-quality work being published because I will review it before publishing, but it's outside of a normal workflow. If it were part of a built-in workflow that would be a different story.
Now that I'm thinking about it ... I'd love to see a sort of junior account status that didn't allow for publishing that I could start users on so that I don't have some of the really awful stuff that has gone out ... 😳 (like a course that is nothing but one image gallery block filled with slides from a slide deck published as learning) 😭
