Articulate 360: Managing Your Profile, Account, and Preferences
By
David Fair
The Articulate 360 desktop app gives you quick access to your profile and account settings, including preferences for desktop notifications and interface language.
Manage Your Profile and Account
- Open the Articulate 360 desktop app by clicking the icon in your computer’s system tray or by double-clicking the shortcut on your desktop.
- Click the drop-down arrow in the upper right corner and choose Profile & Account. Your Articulate 360 account will open in your default web browser.
- You’ll see up to four tabs on the left side of the screen, depending on whether you’re the account owner, a team admin, or an end user. (Learn about user roles.) See the following table for details on each tab.
|
Tab |
Description |
|
Your Profile |
Manage your profile details, including your:
If you’re a member of more than one Articulate 360 Teams subscription, you can switch between teams by clicking the View link in the lower right corner and choosing another team from your list. Be sure to click Save when you're done editing your profile. |
|
Manage Team |
Only team owners and admins can see the Manage Team tab and manage users and seat assignments. Watch this video to see team management in action, then review the details below. There are three interactive areas on the screen: the team name, the Team tab, and the Admins tab. See below for a description of each. Team Name
Team Tab
Admins Tab
|
|
Team Info |
Users who aren't an account owner or an admin of a team see the Team Info tab, which displays:
|
|
Billing |
Only the account owner, the person who purchased the subscription, can see the Billing tab and manage the subscription.
|
|
Support |
Use the Support tab to: |
Set Your Preferences
- There are two ways to access your preferences. Open the Articulate 360 desktop app, then click the drop-down arrow in the upper right corner and choose Preferences. Or, right-click the Articulate 360 icon in your computer's system tray (by the clock) and choose Preferences.
- The first thing you’ll see is the version number of your Articulate 360 desktop app. This information is helpful when you’re working with Articulate Support on an issue.
- Notifications are enabled by default. You’ll get Windows notifications, like the one shown below, for Articulate 360 events, such as when new updates are available. If you’d prefer not to see these notifications, uncheck the Show notifications box.
- Automatic updates are enabled by default for new installations, saving you time and ensuring you always have the latest enhancements.
If Articulate 360 was already installed on your computer before May 19, 2020, mark the box to Install updates automatically for the Articulate 360 desktop app. (If you don't see this option, it either means your Articulate 360 desktop app is out of date, or your organization has disabled automatic updates.) - You can help improve Articulate 360 desktop products by sending usage data to our servers. We analyze feature metrics and error reports from Articulate 360 desktop products as well as device and browser data when learners view published output. If you'd prefer to opt out of these analytics, uncheck the Privacy box. Learn more.
- Want to change the interface language for your Articulate 360 apps? Choose your preferred language from the drop-down list, click Save, then restart all your Articulate apps, including the Articulate 360 desktop app itself. (To restart the Articulate 360 desktop app, right-click the Articulate 360 icon in your system tray by the clock and choose Quit. Then launch it again from your desktop shortcut or your Start menu.)
The language setting controls the interface language for the Articulate 360 desktop app, Storyline 360, Studio 360, Replay 360, and Peek 360. - If your organization is behind a proxy server that requires you to enter security credentials to access Articulate 360 services, switch your Proxy setting to Manual, then enter your username and password in the fields that appear, as shown above.
- When you've finished updating your preferences, click Save.