Rise course recovery after deletion
Hello, In April 2025, I created a course in Rise 360 using a free trial account. Today, I subscribed to Articulate with the expectation that I’d be able to access that course, but it appears the course has been deleted. Is there any way to recover a Rise 360 course that was created during a free trial and is no longer visible after subscribing? Any guidance would be greatly appreciated.Cannot crop GIF
Hi all, I've got an animated gif that I'd like to insert into a Rise microlearning. When I attempt to crop the gif using the Crop Image tool, the crop does not persist once I hit save. This occurs with both a manual crop and a "constrain to square" crop. Anyone else encounter this and if so, is there a workaround or fix?ERROR 5 in Google Chrome when uploading
First of all, happy holidays! Since before the Christmas break, I haven't been able to upload videos to my Rise 360, especially on Chrome... After several attempts, I managed to do it by changing browsers and using Safari. I tried clearing the cache, but this also happens on my colleagues' PCs. I can't figure out how to fix it, and I've never seen this Google error before. It's an error 5, and from what I've seen, it indicates: I edit the videos myself and I always choose the optimization for web in every export I make. I've always done that but I don't know if some settings are causing some kind of trouble. Thanks in advance, PiaThe ability to create your own color scheme in Rise
Hello! I use Rise to create my training modules, and I would love it if I could create my own color scheme using my agency's brand colors. If, instead of having the static colors that are currently available within a Rise module, could it be changed so we can choose the colors we want for the module? It would be great to be able to indicate the color of font I want for headings, tabs, backgrounds, etc. without having to change each block as I go. It would be a great time saver! I maintain over 70 training modules, so changing the colors in every block gets very tiresome. Thanks!Introducing Quick Share: One-Click Publishing for Everyday Learning
We’re excited to share a brand-new way to get your Rise content out into the world: Quick Share! What Is Quick Share? Quick Share lets you publish Rise courses instantly and share them with a simple link, no LMS setup, no logins, no admin delays. You’ll also get light analytics so you can see how many people viewed your course (and, with the Guestbook enabled, who those learners are). It’s all about speed and simplicity, helping learners get the right information at the right time without barriers. When to Use Quick Share Quick Share is perfect for everyday learning content that needs to move fast: Job aids and quick reference materials Presentations or meeting resources Explainer modules and how-tos Operational updates or announcements Pre-boarding and onboarding refreshers It’s also a great way to share examples right here in the E-Learning Heroes community. It’s a fast way to showcase your creativity, get feedback, and inspire fellow creators. If you need deeper, learner-level analytics or advanced group management, that’s where Reach or your LMS comes in. Quick Share can live alongside those tools to give you flexibility. 🎥 Tip Video: Deploy Content Rapidly with Quick Share Community Use Cases We love seeing how community members are already using Quick Share: BradDameron uses it to share preview links and resources across departments. “The Guestbook gives us a general view of engagement — perfect for quick stakeholder visibility,” he shared. JeremyNash uses Quick Share to deliver client-specific training without needing an LMS: “It’s a great step between Preview and Review.” JessicaDecker found it helpful for external partners: “We need to share training with outside vendors who don’t have LMS access. The Guestbook is nice so we can still track who’s taken it.” Try It Out! Quick Share is automatically available for all Articulate 360 creators, no setup required and no extra cost. 💬 Have you tried Quick Share yet? How are you using it? Share your experiences (and any creative use cases) in the comments below!Republish the Rise course in same review link
Currently, in Rise, only the course owner can republish a course to the same link. Users within Team folder, including admins can't do this. It would be very helpful if admins and Team folder users also had the ability to republish to the same link, so course management isn't limited to just the original owner.Keeping SCORM package small, best practices?
Are they any documents or guides that already exist for best practices while designing in Rise to ensure you don't end up with a massive SCORM file at the end? If not, can anyone add to this list of recommendations to avoid this issue in the future (for now, without use of an external tool): -Compress any possible video/ image assets and pay attention to file size as you upload -When designing in an external tool (Canva, Adobe CC, Adobe Express, etc.) make sure to watch your file size upon download -Be mindful of use of AI audio generated within Rise, larger file sizes -Be mindful of GIFS, background image file size, etc. Anyone else have anything to add or know of any existing resources for this kind of guidance? Additionally, any documentation from Articulate of how much size interactive blocks, custom blocks, or anything else that might take up additional data and need to be considered for usage would be very helpful. As the eLearning community drives toward more innovation, creativity, and interaction focused around a better end user experience, I am finding it difficult to navigate the balance of this with functionality without fully knowing the sandbox we have to play in (Rise current barrier, easier to see in Storyline).Making edits to a course in Reach 360
I have a course in Reach 360 that needs updates every once in awhile and I can't figure out the best way to go about it. Do I need to delete the existing course in Reach 360 and publish a new version each time? I'm not seeing another way to do it but each time I have to add it back into the learning path and it messes with the enrollments of people in that particular learning path who have already completed the prior version of the course.
