content library 360
78 Topics.ASPX Files Now Download Instead of Launching from SharePoint
Hello all, My organization has recently discovered an issue with .aspx files hosted on SharePoint. We've been using them to launch Storyline and Rise files so they act like web pages (like this). However, we just recently found that after reuploading the file or folder to SharePoint, SharePoint no longer opens the page. If you navigate to the .aspx file, it force-downloads the file. If you use the direct URL, you get a File Not Found error. We suspect this is a SharePoint issue that has to do with the upload process. My IT department has asked me to check here to see if anyone else has experienced this problem, and if so, what the root cause was (e.g., Microsoft update, policy change, etc.)? We're looking at SharePoint because: It happens to multiple people in multiple offices (not a computer issue). It happens with Chrome and Edge. Modifying the URL to add ?web=1 has no effect. Clearing cache and cookies has no effect (not a browser issue). I tested the "old" file to confirm it worked, then downloaded the .zip package from SP. When I reuploaded the exact same package back to SP, the file now force-downloads/is not found (so it's not the files or the Storyline version). I copied a file that's still working and uploaded the copy. The original opens as a web page, the copy doesn't (again, not the files). Thanks in advance for your feedback!6.8KViews2likes54CommentsImages not uploading to Rise360
Hi there, Rise360 isn't allowing me to upload images. I keep getting the message attached. I've tried clearing browser history, restarting computer, logging out and back in and it still says the same error message. Is anyone else experiencing this or know how I can fix it? Thanks in advance!77Views2likes4CommentsHow to Add Audio or Video to Rise 360 Introduction?
I would like to add audio or video to a Rise 360 Introduction that narrates the text. I know I can add audio or video to Lessons within the course, but I can't find a function to add audio or video to the Introduction. Does anyone know how add audio or video to the Introduction, or is it even possible in Rise 360? Screenshots provided of Dev and Preview. Thank you.Matching Question Randomizing Both Sides
I created a matching question as part of a final assessment for a course, but I can't figure out how to make the quiz randomize only one side of the exercise. For this particular question, users are matching an action with the appropriate order that action is taken (Step 1, Step 2, Step 3, etc.). I want the actions column randomized, but want the steps column to show up in numerical order, with Step 1 at the top and Step 5 at the bottom. I have tried toggling the Column Freeze setting to freeze matches, toggling it to freeze choices, and swapping which column the steps and actions are listed, but it always randomizes both sides. I did not have this issue while creating matching questions for knowledge checks earlier in this course (the right column always stayed in order), just this final quiz assessment. Any tips on how to fix this? Thanks!105Views1like5CommentsConverting PPT Slides to Content Library Slides
Is there an easy way to convert slides already created in PowerPoint to a layout in the content library? I have imported the slides but can't find an easy way to convert them into a content library slide without inserting a slide from the content library and then copying and pasting the information.Seekbar does not sync with base slide
Help!!! When I use the seekbar to fast forward on a slide with multiple layers the layers and audio sync perfectly. However when I drag the seekbar back to the base slide the audio and BS are out of sync (BS does not display). In fact the slide (layers) and audio do not sync until the 1st layer displays. I have tried changing the "When revisting" to Reset to initital state under slide properties but it does not work. I want learners to have the capability to fast foward as well as rewind while still on the same slide if they missed a part and need to watch it again and not have to wait to press pervious on the next slide to see the aforementioned slide from the beginning.Solved197Views1like4CommentsWhere do you submit a feature request? Export multiple slides with audio/closed captioning.
Where is the ability to submit a feature request? I'd like to export multiple slides of audio (closed captioning" text into one document. I understand that I'd need to export them and open them in Notepad, but if I have 75 slides, exporting one by one and then opening/copying and pasting is a daunting task. It would be so much better to go to the Media Library, select all or select specific slides, THEN export those selected or ALL into the VTT file. From there I can open the VTT file in Notepad. I understand the reasoning for select slides, but I also understand the need for the entire "script" for a whole training, too. It would also be nice to have an option to include the slide numbers (or not) on the export option.Solved162Views1like1Comment