reach 360
72 TopicsUpcoming Articulate 360 Training Webinars in 2025
Stay ahead of the curve with our free Articulate 360 Training webinars. These weekly sessions are designed to help busy course creators like you enhance your e-learning skills without investing too much time. As an Articulate 360 subscriber, you can grow your expertise through targeted training on the latest techniques and best practices – all at no additional cost. And if you want to view some on-demand training to view at your own time, visit the Articulate 360 training site to see what's available. Check out our upcoming webinars and level up your e-learning game. If you can't attend, that's OK. We record all of the sessions, so just sign up and you'll get a recording emailed to you. Date Title March 4, 2025 Image Editing and Special Effects in Storyline 360 March 4, 2025 Branding your Rise 360 Course March 4, 2025 Getting Started in Storyline 360 March 4, 2025 Overview of AI Assistant in Rise March 11, 2025 Create Engaging Software Training in Rise 360 March 11, 2025 5 Ways to Personalize E-Learning Courses March 11, 2025 Beyond Click-and-Read: Crafting Engaging E-Learning with AI Assistant March 11, 2025 Getting Started in Rise 360 March 18, 2025 Production Tips for Working in Rise 360 March 18, 2025 How to Build Customer Service Training in Rise 360 March 18, 2025 Tips and Tricks for Success Using Reach 360 March 18, 2025 How to Build Onboarding Training in Rise 360 March 25, 2025 5 Ways to Customize Drag-and-Drop Interactions March 25, 2025 Create Interactive Video Quizzes with Storyline 360 March 25, 2025 How to Build Accordion Interactions in Storyline 360 March 25, 2025 Overview of AI Assistant in Storyline March 27, 2025 Quick Tips & Tricks: Episode 112 Not yet an Articulate 360 subscriber? Sign up for a 30-day free trial and check out as many as you’d like. And if the live webinar time doesn’t work for you, no worries! Simply sign up anyway and you’ll receive the recording in your inbox so you can watch it whenever you have time. Hope to see you at one of our upcoming webinars!2.8KViews0likes0CommentsReach 360: An Introduction to Zapier and Reach 360
Reach 360 is a flexible, cost-effective distribution tool to deploy your e-learning content and reach more learners, directly. Zapier lets you connect and sync data between thousands of other web services to automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible. Together they can make your Reach 360 experience even better. Here’s how to get started. Note: Zapier integration isn’t available for EU Data Center region customers at this time. About Zapier Zapier uses automated connections, called Zaps, that you set up in minutes with no coding. Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically. You can sign up for a Zapier account here: https://zapier.com/apps/reach/integrations. Connecting Reach 360 and Zapier You'll be prompted for an API key when you connect Zapier to your Reach 360 account. Learn more about how to generate API keys here. Once you've generated a new API key to connect Zapier, you'll be able to use the available instant triggers and actions to create all kinds of workflows as shown below Available Instant Triggers You can use these events to trigger actions in your Zaps. Course Completed - when a learner completes a course User Created - when a user is added to your Reach 360 account Enrollments Created - when users or groups are enrolled in a course or learning path Available Reach 360 Actions Currently, you can perform these Reach 360 actions with Zapier: Create invitations—invite learners to join your Reach 360 account Search invitations—find pending invitations by email address Search users—find existing users by their email address We’ll continue to add additional actions over time and post them here when they become available. Zap Examples In Zapier, you can combine the above actions with your favorite apps to create Reach 360 flows like this: Create Reach 360 invitations from new BambooHR employees Invite new Shopify customers to Reach 360 accounts Invite new Microsoft Teams members to join Reach 360 accounts Award credentials in CertifyMe for newly completed Reach 360 courses Email Startquestion evaluation surveys after new Reach 360 courses are completed Create Reach 360 invitations when SimplyHired applications are updated Create Reach 360 invitations from new Typeform entries Send Slack messages when Reach 360 courses have been submitted for review Create credentials in Accredible Certificates for new Reach 360 course completion Create Reach 360 invitations from new starters in People HR Create Reach 360 invitations from new Stripe customers Create Reach 360 invitations from new spreadsheet responses in Google Forms These are all just templates from which you can build your perfect Zap.729Views0likes0CommentsReach 360: Manage Your Account Settings
The Settings section of the Manage tab is where admins can modify account-wide settings like organizational information, company logo, notification emails, custom fields, and more. Let's go through each tab. Account Learner Notifications Registration Account The account tab is where you make changes to company info and account-wide settings. Upload Logo Click the Upload Logo button to choose an image from your computer to use as your account logo. Just like that, your logo is updated throughout Reach 360 and at the top of all emails. Pro Tip: Before you upload, make sure you remove as much whitespace as possible from around your logo before uploading the image. Your image should be about 35px high. If you’re using a transparent background, your image file should be saved as a PNG. Company Name and Time Zone Enter your company name and time zone. Due dates are based on the time zone you enter here. Tip: Completion certificates use the name you enter in the Company Name field. Brand Color Select the default accent color for your account with Brand Color. Either select one of the default colors or choose your own (or enter the RGB value) in the color selector that appears when you click Custom. You'll see the selected color across Reach 360 in your logo, buttons, even the favicon. URL If you're an owner, you'll see the option to use a Reach 360 subdomain or a custom domain of your choosing. This allows you to change your Reach 360 subdomain. This URL is where users access your site. If you change your subdomain, users accessing the previous subdomain are automatically redirected to your new subdomain for thirty days. After thirty days, the previous subdomain is released and can be reused by anyone. Subdomains can only contain letters, numbers, and hyphens. Note: The URL for U.S. subscribers ends with reach360.com . For EU subscribers, it ends with reach360.eu . Custom Certificates Customize training certificates and manage existing custom certificates by clicking Manage Certificates. These certificates can be assigned as the default certificate for all new training or assigned to specific training. API Keys Generate and manage already-generated API keys to use with the Reach 360 API. SSO If you're the account owner, you can enable SSO for your Reach 360 learners. Learner Notifications The system sends default emails to notify learners when they register, when training is coming due, and when training is overdue. You can send a preview of the current message to your email by clicking Send me a Preview. You can also customize the subject and body of the email by clicking Edit content. Note: Default reminder emails are sent in the learner's selected language. Preview emails are always sent in English. Editing Learner Notifications Select Manage > Settings > Learner Notifications and, in the appropriate section, click Edit content. Enter text in the Subject field to customize the subject line of the auto-generated email. In the Body field, enter text to customize the body of the email. Click Save Changes to commit the changes. Click the Back to link to return to the Settings tab. For welcome emails, the name and email of the admin that generated the invitation are automatically included below the customized welcome email text. For training reminders, you can use the following dynamic variables in your email templates to personalize and add details specific to each recipient: [learner_name] to add the recipient's name [course_name] to add the course name [due_date] to add the due date Neither the Subject nor the Body field has a character limit. Note: Only new users invited from Reach 360 receive customized emails. Customized emails are sent in the language written. Modifying Email Reminders Learners receive notification emails when they're enrolled in or complete training. They also receive reminders when a due date is pending or training is overdue, when applicable. Email reminders can't be disabled, but they can be customized. Use the Email Reminders section to preview the notifications sent to learners or modify the time period and frequency of reminders. Previews are sent to your registered email address. Note: Any modifications apply to emails only. Changes made here do not affect the timing of Slack or Teams notifications. Registration Self-Registration Enable or disable the option for users to register themselves as learners on your account and customize your self-registration page. Learn more about how this works. This option must be selected to enable group self-registration and direct content sharing. Custom Learner Profile Fields Use custom learner profile fields to collect additional information from learners when they register for your site. This is the page registrants see after verifying the email they provided when clicking an email invite or self-registering. Click Manage Fields to see the custom fields that are currently defined or to add new fields. To add a new field, click Create New and select Text or Drop-down. For text fields, enter a label and an optional description. For drop-down fields, add options for learners to choose from (options display in the order in which they're entered). Click Create when you're finished. Preview how the field looks by clicking the registration page link in the section description (the preview page isn't clickable). Pro Tip: Want to add a learner profile value for existing users? Once you've created the field, you can manually add the value to individual user records or make bulk changes via CSV. Learner profile fields are visible on individual learner records. Add or edit responses on the Manage > People tab by expanding individual records and clicking the edit icon in the Learner Profile section. You must enter values for all required fields to save your changes. To modify or delete a field, hover over it, click the icon that appears, and select Edit or Delete. When you delete a custom field, all user data associated with that field is also deleted. Adding a custom learner profile field with the same name as one that's been previously deleted doesn't restore previously entered data. Delete individual drop-down options by hovering over the option and clicking the X that displays. Note: Custom field labels and drop-down options must be 50 characters or fewer. Descriptions can have up to 120 characters. Learner entries are restricted to 200 characters or fewer. You can't have more than 200 options for a drop-down field.1.4KViews1like0CommentsReach 360: Mask Your Account in a Custom Domain
You can already customize your subdomain in Reach 360, but what if you want to take things to the next level with a completely custom domain that you already own? It's as easy as adding a couple of records to your domain name system (DNS) provider and then pointing your Reach 360 account to your new address. Once you've added your records to your DNS provider and everything is set up in Reach 360, traffic from your subdomain redirects to your new custom domain. Your original subdomain is preserved (unlike when you change your subdomain). If you ever stop using your custom domain, your Reach 360 address will revert to your original subdomain. Creating a CNAME Record Enter Your Domain Address Step 1: Creating a CNAME Record Before you can add your custom domain to your Reach 360 account, you’ll need to add a CNAME record to your DNS records. This is the hostname you’ll use to mask your Reach 360 site’s name. Depending on where your Reach 360 data is stored, the CNAME record should follow this formula, including the dot after your hostname: U.S. Data Center your custom hostname. 60 IN CNAME custom.reach360.com. EU Data Center your custom hostname. 60 IN CNAME custom.reach360.eu. For example, if you wanted the hostname for your current Reach 360 site, glivy.reach360.com , to instead be learn.glivy.com , you would create a CNAME record in your DNS records that looked like this: U.S. Data Center learn.glivy.com. 60 IN CNAME custom.reach360.com. EU Data Center learn.glivy.com. 60 IN CNAME custom.reach360.eu. The steps to create a CNAME for your site will vary depending on your domain provider but, generally, you’ll need to add the CNAME directly to your DNS records. Contact the site where you registered your domain name if you need additional assistance. Note: Custom domain masking works only with web addresses that contain at least third-level domains. For example, learn.glivy.com and www.glivy.com are compatible, while glivy.com is not. Step 2: Enter Your Domain Address Once you’ve set up your CNAME record, it’s time to make the switch! If you’re an owner, navigate to Manage > Settings. Under URL, select Use my own domain, enter your custom domain URL, and click Submit. Click Confirm to complete the redirect from your current Reach 360 subdomain to your new custom domain. Once we validate your custom domain, we’ll send an email to everyone in your account notifying them of the change. If you want to return to your original subdomain after the redirect is complete, click Change and select Use a Reach 360 domain. Note: If you wish to use a different custom domain URL after you've already set a custom domain, you must first switch back to your original subdomain before you make any DNS changes. Once you've switched to a Reach 360 subdomain, repeat the steps above.2.1KViews0likes0CommentsReach 360: Manage Users
The People section of the Manage tab is where you create groups, add learners, and more. Keep reading to learn more. Manage the User List Invite Users Manage Pending Invitations Modify Users Delete Users Manage the User List The Users tab lists learners, admins, reporters, and managers who've accepted an invitation to train on your Reach 360 site. You can search by name or email address with the search bar and filter the results by user role or group. You can also sort the list by when each user was last active with the Last Activity column. Self-registered users are denoted with a Self-Registered tag. Click Export to download a spreadsheet containing the name, email, last active session, role, and group membership of each user (the exported file will reflect any filters you've applied to the list). You can invite all user roles from within Reach 360. You can also invite admins, managers, and reporters via Articulate 360 Teams. Learn more about which tasks each type of user can perform in Reach 360 here. Invite Users To invite a user to your organization, click the Add Users button. Type the email where you want the user’s invitation sent and press Enter. Once you’ve added a user, you can select their role from the drop-down list. You can also add them to groups as they’re added to the list. Alternatively, you can assign all users in the invite list to the same groups using the menu in the upper right. Keep adding email addresses and choosing roles and groups as needed (users are added as learners by default). Then click the Add button to send an email invitation to everyone you’ve added. You can also bulk-import learners with a CSV spreadsheet or invite new users when adding members to a group. Admins, managers, and reporters can also be added from the Articulate 360 Account Management Console. Manage Pending Invitations Once a user has been invited, you can manage their invitation on the Pending tab. From here, you can resend the invitation email or delete them from the list. You can also select some or all of your pending invites and resend or delete them in bulk. Self-registered users are denoted with a Self-Registered tag. Once you delete a pending invitation, the user can't use the existing email link to join—you’ll have to invite them again. You can also export the list of pending users to a CSV file. Modify Users Once a user has accepted their invitation, they’re added to the Users tab. Click an entry to change a user’s name or role or to manage their group enrollment. Select the edit icon to edit only a user’s first or last name. You can add users to any existing groups by clicking Groups and selecting them from the pop-up window that displays. You can quickly remove a user from a group by hovering over the group they belong to and clicking the X. Modifying Admin, Manager, or Reporter Roles Reach 360 learners aren't required to have Articulate 360 profiles when accessing Reach 360; however, admins, managers, and reporters are. When changing a user who's only had a learner role to any other role, they must first create an Articulate 360 account via the link in the invitation sent to their registered email. Until this is complete, you'll have to delete the pending invitation before changing their role again. Admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address. Delete Users Remove a learner by clicking Delete User and confirming the action. Their activity history remains available on the Reports tab after they've been deleted. After a user has been deleted, they can be re-invited using their same email address to retain their course progress. Admins, managers, or reporters deleted are also removed from the Articulate 360 Account Management Console. Bulk Delete Users You can bulk delete learners by selecting the checkbox at the top of the name column. This selects all user records on the current page. If you don't want to select all users in your organization, you can filter by group and user role. To select all users in the current filtered list, not just those on the current page, click the Select all ## users message, where ## is all user records in the current filter. Then click Delete Users and confirm the action.1.9KViews0likes0CommentsReach 360: Manage Self-Registration
Free up admin time and give new learners easy access to your training content by generating a link that directs to a self-registration landing page. You can also have learners sign up and be added automatically to a group of your choosing. Enable Self-Registration Customize Self-Registration Create Group Self-Registration Links Disable Self-Registration Enable Self-Registration To enable self-registration, follow these steps: Select the Manage tab and click Settings. Toggle self-regisration to On. Click Save Changes. Click Download QR Code to download an image file of the QR code and Copy Link to copy the URL. Please note, existing users can't use the self-registration page. The link takes registrants to a landing page where they enter their email. If you've uploaded a logo and selected a brand color in your account settings, they're reflected here. Once learners click Create Account, Reach 360 sends an email invitation as if you'd manually invited them. Once they complete registration, they'll appear under the Users tab with a Self-registered tag. Self-registered users are invited as learners. Prior to them creating their account, you can manage their invitation as you would any pending user. These users also have the Self-registered tag. The auto-generated links are valid for new registrants only if self-registration is enabled in Settings. Customize Self-Registration Customize the header and body text of your self-registration page from the settings tab. With self-registration enabled, click Customize Page. Enter your title and body text in the appropriate fields. A preview displays on the right. Title text can be up to 100 characters, body text up to 600. Click Save to commit the changes. Click the back arrow to return to the settings tab. You can also gather additional information from registrants by using custom learner profile fields. Create Group Self-Registration Links One of the best ways to get learners into training quickly is by assigning them to groups. When a user is part of a group, they're automatically enrolled in all training that the group is enrolled in. Once self-registration is enabled for your account, you can create self-registration links that automatically add new and existing learners to a specific group. On the group tab, hover over an entry in the list and click Add a self-registration link. Click the Share icon. Click Copy to copy the URL and Download QR Code to download an image file of the QR code with the same name as the group. When learners use the generated link, they're automatically added to the associated group. These links are valid as long as self-registration is enabled on your account. Note: If you're using SSO, self-registration isn't available for groups you manage via your IdP. Disable Self-Registration To disable self-registration for a specific group, delete the links by clicking the trash can icon. To disable self-registration for your entire account, toggle self-registration to Off on the Settings tab and click Save Changes. You'll no longer be able to generate group self-registration links or customize your self-registration page. In both cases, users can still complete their account registration if they've used the provided links and generated an email invitation. Note: If you re-enable self-registration, non-group registrants will have to use the new auto-generated links. The previous links will no longer be valid. Group self-registration links remain valid. If learners have a problem with a group link after the feature was disabled and re-enabled, ask them to clear their browser's cache.3.2KViews0likes0Comments
