Course performance issue on review link after attempting pre-assessment – slides loading very slow
Hello Community, I’m experiencing a performance issue in an Articulate Storyline course, when reviewing this course on review link and need technical guidance. Course details: ~250 content slides 55 assessment questions Structure: Pre-assessment → Course → Post-assessment For alpha review, all 55 questions were kept open/visible in the pre and post-assessment, and reviewing course from review link. Issue: When reviewing this course from review link, If I attempts all (or most) of the 55 questions first and then proceeds to the course, slide loading becomes very slow after ~50–60% course completion. Navigation turns sluggish and remaining slides take a long time to load. Query: Does Storyline retain assessment data in memory until course exit? Any recommended best practices or solution on this? Looking forward to technical insights or similar experiences. Thanks,Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. This feature has worked in the past, and I'm working in the latest version of Review. Any ideas for a fix?New Custom Rise Blocks not Appearing in Review
I just created and used my first custom Rise blocks--excited about this feature so I don't have to jump into Storyline to create simple interactions. One issue is that the custom interactions aren't showing in the review link I've created. I can seem them in preview mode in the course but not in review. There's no placeholder etc. It just looks as if it doesn't exist. Is this a known bug?Articulate Storyline, Review 360 Access on an I pad
I'd like to understand why it is I cannot access https://360.articulate.com/review from the Ipad. I can access review 360 content from everything even my iPhones even my old Iphone11, but not this Ipad Tenth Gen. Why? The answer is the Ipad needed the latest IOS update 18.7.3. Now another query related to Ipads, is there any way I situate a storyline project file locally and run the story.html file on an Ipad? And if not, why??Review link not working
I have a few review links that are no longer working. I receive an error message saying the file isn't here anymore. It has not been deleted. Can you help me with this. Here are a few of the links. https://360.articulate.com/review/content/a04b17e2-2e86-4e93-a207-b7840b417936/review https://360.articulate.com/review/content/30d7ea9f-3440-4276-9f0f-b56cc2cf1758/reviewReview 360 - Anyone experience issues with feedback not posting?
Hi, Has anyone else experienced issues where a colleague is accessing a course via Review 360 (added via email and shared link as they are not license holders), and the comments they are trying to leave as feedback are not posting? This is the information they sent me: I have logged in on my side, and there's no feedback recorded, no emails have triggered to me either. I can't work out if this is an issue with my IT systems or if it is an Articulate glitch. Any help would be appreciated!Articulate 360 User Guides are Moving!
Hey, everyone! As we get ready to say goodbye to 2025 and hello to 2026, we're setting you up for even greater success in the new year. In the next few weeks, we’re moving the user guides you know and love in ELH over to our other documentation database in Product Support! That means you’ll soon have a “one-stop shop" for all of your Articulate 360 documentation needs. This change will also improve the accuracy and responsiveness of Artie, our AI support agent. (Did you know you can ask Artie to find documentation for you instead of searching?) Unifying our databases enables us to analyze usage more deeply so we can better tailor our documentation to meet your needs. Plus, it gives us more options for translating user guides into other languages to serve our global community. Once everything has been transferred, the directories for the individual user guides you depend on (and may have bookmarked), like those for Storyline 360 and Rise 360, will remain available in ELH for your convenience. When you follow the links to the individual articles, they’ll take you to the Product Support knowledge base. We'll have landing pages for each Articulate 360 product there as well. We have a few more things to put in place before flipping the switch, but the transition should be seamless for you when it happens in the next few weeks. Let us know if you have any concerns or questions in the meantime.
