review 360
1394 TopicsRemoval of Comments After Publishing to Review In Rise?
I am currently working on a course in Rise and had just gotten feedback from my manager on my course. I decided to publish a new version to Review, but now when I go back to look at the comments that were originally there, it says the course has no comments. Has this happened to anyone else? And is there a way to get them back?(Kind of urgent) How do I make an icon animate across a map in multiple slides?
Hi everyone, I actually have two questions. I will start with the easier one first. Question 1 In a fade-in from the right animation, is there a way to adjust how far to the right the object starts? I don't want it to animate from off the right side of the slide. I only want it to start a few pixels to the right. Question 2 How do I animate the red shirt character below across 13 slides? I want it to follow each button from 1 to 13. I realize I should use the Motion Path. But what's the smartest way to use the motion path across slides? I have always found the motion path to be challenging. Thank you all for your help! :)39Views0likes3CommentsMajor Storyline Audio Playback Issues
I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlapping when they visit the slide initially, however when they return to the slide the audio works as designed. Even weirder, two people may be testing the exact same package and will experience completely different audio glitches and some testers experience no glitches at all. These tests have been done on both Review360 and in SCORM 1.2 and 2004 on our LMS. It has been tested in both Edge and Chrome. There are no issues with the timeline and the audio is not attached to any triggers. I've been using Storyline for around a decade now and have never encountered an issue like this. From looking at the forums here it seems that a number of people are having similar issues, with no solutions provided or any update/explanations as to why this may be occurring. This is incredibly frustrating, as it means nothing can get past quality control and be provided to clients. Has anyone experienced this and found a fix?Solved2.4KViews7likes60CommentsReview 360 Comments Disappearing and Timing Out
Hi! We've been having issues with our reviewers leaving comments and then they disappear. We've also been having issues with frequent Time Out errors with an "Oops" error screen. The comments disappearing has been happening for the past few months and not sure if it's a bug. We had one of our reviewers recently say "When I hit post, they are disappearing." We're testing out using the Review Request feature instead of the general Review 360 links, but wanted to know if anyone else was experiencing this and what the solve was. Thanks!75Views0likes2CommentsRISE: New launch page w Library
We appreciate all the updates that Articulate has been making with custom blocks, and many, many other features these past 2 years. But today, under rigorous deadlines (our team), we are wishing we could revert back to the "legacy" UI for the opening of RISE (launch page). The new top layer (Library) seems confusing when one is in a dreadful hurry, and although I've clicked through many times today, it's not becoming intuitive, but confusing. In addition, I can no longer readily determine if I am in "Review 360" or "RISE authoring" whereas before, it was obvious, and easy to move around, know where I am. (New icons indicated "in review" or "published" have no meaning to us; but we realize every firm has their own preferred workflow.) (And yes, I do recall about 3 to 4 years ago upon a UI change involving folders, there was much controversy and we all adapted.) With changes so dramatic, I am wishing for a 'revert' to legacy UI button (like I've seen in other portals & dashboard). Nevertheless, totally regard Articulate as a top-notch software that keeps evolving, growing, and keeping up with change, innovation, and technology!133Views1like2CommentsVideo on Storyline slide stops playing when viewing in Review 360
Wondering if anyone else has encountered this issue. I have a Storyline course that has an mp4 video inserted on a slide. When I preview the course in Storyline the video plays fine without any issues. When I publish the course to Review 360 and go through the course, the slide loads and the video starts to play and then abruptly stops. I can't rewind and start over, can't fast forward...nothing. Anyone else run into this? Is something going on with Review 360?115Views1like9CommentsDiscrpencies between Review and Rise comments
In the comments column in Review, line breaks show up. When looking at the same comment within Rise, the text is rendered in a complete block without any formatting. In the comments column in Rise, comments may have a Screenshot link that I can mouse over to see which part of the lesson is related to the comment, but the same comment in Review doesn't show any screenshot. is there a reason they are different?70Views0likes2CommentsSlide names turning into "Intro Slide" in Review 360
Hi all, I’m seeing a weird issue where some slide names show correctly in Storyline (scene + player menu), but after publishing to Review 360, they turn into "Intro Slide". I’ve tried renaming slides and resetting the player menu, but no luck. Is this a known issue or a bug? Any ideas? Thanks!78Views2likes3Comments