Custom Blocks - Text Scaling in Various Viewports.
Hi Community, I've recently been experimenting with the new custom block feature in Rise 360 to create more customized layouts. At times, I like to create text and image-oriented layouts to depict scenarios that are in alignment with my 17pt body text throughout my course. However, whenever I send my course modules for review, my subject matter experts express concern with the text sizes designed in the custom blocks. I am aware Rise 360 review is not 1:1 to its original editing view and the scaling also becomes more apparent when the contents are viewed on a mobile device and or tablet. Does anyone have any tips so I can maintain text sizes between custom blocks and rise block styles? I truly enjoy the new custom block feature, and I really want it to work for my course designs, but accessibility is a big priority. Any help or advice would be greatly appreciated. Thank you, Yedno Attached are screenshots for reference.Error Loading Course on Apple Products - iPhone, iPad
I have 3 courses that have been live for a few months, and I've continued to have complaints that users are running into issues when trying to open a course created in RISE360 from our LMS site. I have been able to narrow the issue down to Apple. It happens mostly on iPhones and iPads running later versions of iOS, but sometimes on newer versions too. Sometimes the screen will go black, then kick them back to our website and sometimes they will receive a white error message page. 89% of our users are mobile and Apple users make up a good portion of that. What do I need to do to fix this?!?Rise 360: Reference document with graphic dimensions/aspect ratios/resolution
Question-Is there a support page on Articulate where you give us the best practices on dimensions/aspect ratios for graphics/headers/icons/etc. I often find large photos getting upscaled and pixelated. If this document doesn’t exists, it would be SUPER helpful to have. I mostly use a browser—although I know everything is responsive for mobile/tablet/etc. Info to include: Dimensions for: Headers, full screen images, text on image, quote avatars, all image and text options, gallery carousel/two/three/four column images, etcReviewers say comments are not saving
I am sending reviewers a link in Rise -I have published : Review>publish new version>Publish a new version of an existing item> click Publish >Click on review when finished publishing > select Share > copy the link and send to reviewer. This is correct right I have in the past had no problem but it doesn't seem to be working as 2 reviewers have said the comments are not saving Am I doing something wrong or do I just restart computer and try that JaneRise Continue Buttons Disappearing
Hi everyone, Our team is running into an issue with Rise courses in our LMS (Moodle). When a learner clicks the browser’s back button, the Continue buttons inside the Rise course disappear. The only workaround we’ve found so far is to delete the learner’s attempt, which forces them to restart the course from the beginning. Has anyone else experienced this? If so, have you found a solution or workaround that doesn’t require resetting their progress? Thanks in advance!Embedding MS Forms or Qualtrics survey in Articulate Rise
Hi everyone, I am building an online module to gather information from researchers about their training and development needs. To do this, I need to build in 'yes or no' and open-ended questions in the module. I tried the knowledge check block, but unfortunately, it wouldn't let me remove or turn off the 'correct' and 'incorrect' labels (I've read that this is a highly requested feature by other users!). Those labels will confuse the researchers because there are no correct or incorrect responses. My other option is to create those questions in MS Forms or Qualtrics, but I would like to know if I could embed the questions in the Rise lesson rather than adding external links that take people to the survey in another window. I want them to answer the questions in Rise. The module will have 10 - 12 lessons, and we want researchers to answer some questions about each lesson. If I use the external link method, they will switch between the module and the survey 10+ times. I want a more seamless navigational experience than that! Do you have any suggestions on how to get around this? Thank you!Survey Link Solutions
Hello, I have a Qualtrics survey that I want a learner to complete. I initially wanted the user to be able to complete and submit responses in Rise. However, the use of iframe is not allowed by my organization so I am working on other solutions. I've decided that a button would be ideal, but I want to ensure that the survey is seen. I have to put it at the end of the module, after resources and references, but I am afraid no one will scroll down far enough to see it. I want to use a floating button or the like that is always visible in that last lesson. After searching the discussions, I don't see a clear answer on how to do that. Does anybody have any ideas? I can use a button block, but again, it would be at the end of the module.Block Templates not saving
I'm having an issue the last several days of not being able to copy and save template blocks to re-use, which is an issue for formatting and sharing information between courses. I can add the blocks to a new template as usual but when I save, even after I get a success message, when I go back into the templates screen and try to add the new block template, it shows that it is not loaded and processing. It seems to time out. I am seeing this on multiple computers with different block types, even just saving a knowledge check. Is anyone else seeing this issue or have a solution?
