Forum Discussion

Community Member

12 days ago

Video/MP4 Upload Quality

My team has tried almost every way we can think of to consistently upload videos/MP4 content to Articulate, however we keep getting low video quality. Has anyone else seen this issue or have any pro-tips on how to consistently get better quality on video uploads?

Articulate 360

e-learning development

1 Reply

KarlMuller
Community Member
12 days ago
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Pro Tip: If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of optimization on a case-by-case basis. Just add _NOPROCESS_ to the name of your video file. It'll upload and display exactly as you saved it. Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.

Source https://access.articulate.com/support/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses#videos

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Pro Tip: If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of optimization on a case-by-case basis. Just add _NOPROCESS_ to the name of your video file. It'll upload and display exactly as you saved it. Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.

Source https://access.articulate.com/support/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses#videos

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Source https://access.articulate.com/support/article/Best-Practices-for-Images-Videos-and-Audio-in-Rise-Courses#videos

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