Luciana Piazza
Staff
Activity
Luciana Piazza replied to the discussion descarga SCORM
"Hello ADRIANA!
Thanks for reaching out. If I understand correctly, you cannot publish your Rise 360 course to LMS. Is that right?&n..."
- 15 hours ago05/09/24 at 5:40 pm (UTC)
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Luciana Piazza replied to the discussion Will the illustrated characters from Storyline ever be made available in Rise scenarios?
"Hi Tim,
Thanks for reaching out!
I appreciate you taking the time to share what you’d like to see in Rise 360. We currently have th..."
- 16 hours ago05/09/24 at 5:00 pm (UTC)
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Luciana Piazza replied to the discussion Adding Images to a Scenario
"Hi Mariane!
Thanks for sharing your thoughts. I've gone ahead and included your voice in the report!
As mentioned earlier in this t..."
- 17 hours ago05/09/24 at 4:16 pm (UTC)
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Luciana Piazza replied to the discussion Trackable Quizzes in Microlearning Suite - We need them
"Hi Ashley,
Great call opening a support case! I see that you're working with my colleague Chester. You're in great hands!
We'..."
- 17 hours ago05/09/24 at 3:32 pm (UTC)
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Luciana Piazza replied to the discussion MP4 video wont load
"Hi Emily!
Thanks so much for reaching out. I'm sorry to hear that you ran into this snag when attempting to upload your video. Happy to h..."
- 18 hours ago05/09/24 at 3:25 pm (UTC)
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Luciana Piazza replied to the discussion Rise Image Carousel Block - Image loading issue
"Hi Triveni,
Thanks so much for reaching out! I see that you've opened a support case and that you are working with my colleague Lia..."
- 20 hours ago05/09/24 at 12:44 pm (UTC)
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Luciana Piazza replied to the discussion Report.html not showing student answer after resuming course
"Hi Matt!
Thanks for reaching out and sharing what you are experiencing with us. I was not able to replicate this behavior on my end when ..."
- 1 day ago05/08/24 at 8:04 pm (UTC)
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Luciana Piazza replied to the discussion Video with triggers to pause and play does not publish properly in Storyline 360
"Hi Cynthia!
Thanks so much for reaching out! I'm sorry to hear that you ran into this issue.
We are currently tracking a known bug when p..."
- 2 days ago05/08/24 at 2:46 pm (UTC)
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Luciana Piazza replied to the discussion Changing Font Color
"Hi Julie!
Thanks so much for reaching out.
I see that you've opened a support case and that you're working with my colleague ..."
- 3 days ago05/07/24 at 5:00 pm (UTC)
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Luciana Piazza replied to the discussion Remove 1px block border from device display
"Hi Rachel,
Thanks for reaching out!
I see that you've opened a support case and that you are working with my colleague Carlo. You'r..."
- 3 days ago05/07/24 at 4:25 pm (UTC)
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Luciana Piazza replied to the discussion Learner marked incorrectly as "Successful" when failing a knowledge check
"Hi RRV Training,
Thanks for reaching out!
I can see the correct score in the progress tab is listed as 50 in Saba. Do you receive ..."
- 3 days ago05/07/24 at 3:55 pm (UTC)
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Luciana Piazza replied to the discussion Video compression options grayed out?
"Hi Alena,
Thanks for reaching out!
You mentioned earlier that you have a .mp4 video file you are working with. If you tried to ins..."
- 4 days ago05/06/24 at 8:08 pm (UTC)
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Luciana Piazza replied to the discussion Deleting unused media files without Media Library
"Hi Cecilia,
Thanks for reaching out!
You mentioned the Media Library fails to open within your Storyline files. Do you recei..."
- 4 days ago05/06/24 at 6:01 pm (UTC)
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Luciana Piazza replied to the discussion Importing Guides from other project
"Perfect! Thanks so much for sharing that with our team, Niels.
Hope that you have a wonderful weekend!"
- 7 days ago05/03/24 at 6:56 pm (UTC)
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Luciana Piazza replied to the discussion Microlearning checkbox doesnt appear in Review 360 or Scormcloud
"Hi Tanya,
Thanks for reaching out! I was unable to replicate this behavior on my end.
What browser are you currently using? ..."
- 8 days ago05/02/24 at 7:21 pm (UTC)
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Luciana Piazza replied to the discussion Date for when the 360 AI tool will be released
"Hi Tiffany,
Thanks so much for checking in!
We're still actively working on generative AI integrations, moving as quickly as possible, bu..."
- 8 days ago05/02/24 at 1:22 pm (UTC)
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Luciana Piazza replied to the discussion Select State Not Working
"Hi C.P Scott,
Thanks for reaching out!
Just to clarify, regarding the telephone icon you mentioned, are you experiencing the selec..."
- 9 days ago05/01/24 at 4:09 pm (UTC)
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Luciana Piazza replied to the discussion Cannot Login - Tried it all
"Thanks for the update, Annette! Glad to hear that switching your default browser did the trick! I'm sure this will be helpful for others ..."
- 9 days ago05/01/24 at 3:18 pm (UTC)
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Luciana Piazza replied to the discussion Storyline 360 menus not displaying correclty
"Thanks for the update, Christopher!
Glad you have worked with us regarding what you're experiencing with the VPN. Feel free to reac..."
- 9 days ago05/01/24 at 3:01 pm (UTC)
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Luciana Piazza replied to the discussion Course pauses when user minimizes window
"Hi Quin Quin,
Thanks for sharing that with me. I see that my colleague Luiza is working with you and reached out to you this mornin..."
- 9 days ago05/01/24 at 2:50 pm (UTC)
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Luciana Piazza replied to the discussion Collaborator option/tab is not available in settings
"Hi Nancy,
Happy to pop in! Sorry you've run into this snag. I was unable to replicate this on my end.
I've gone ahead and opened a ..."
- 10 days ago04/30/24 at 8:00 pm (UTC)
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Luciana Piazza replied to the discussion Collapsible menu in Rise?
"Hi Sharon,
I appreciate you taking the time to share what you’d like to see in Rise 360. I’ll go ahead and include your voice to th..."
- 10 days ago04/30/24 at 3:10 pm (UTC)
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Luciana Piazza replied to the discussion Rise Hotspots
"Hi Sandra,
Thanks for reaching out!
I’ll be happy to pass your thoughts on to our product team, but you can also feel free to detai..."
- 10 days ago04/30/24 at 2:47 pm (UTC)
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Luciana Piazza replied to the discussion Storyline blocks on mobile - overlay not visible
"Hi DeAnn,
Thanks for reaching out! I see that you've opened a support case. Great call! One of our talented Support Engineers will ..."
- 10 days ago04/30/24 at 2:30 pm (UTC)
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Luciana Piazza replied to the discussion Hyperlinks only work with mouse not with touch
"Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0).
In this update, ..."
- 10 days ago04/30/24 at 1:33 pm (UTC)