Articulate Studio 360 - Importing Word Document in Articulate Engage

May 08, 2023

The below error popped up when I was uploading a Word document to an Articulate Engage 360.

Error "There was an error communicating with Microsoft Word. Please ensure Word 2000 or newer is installed and functioning properly."

After a lot of searching and troubleshooting exercises, I found a way to upload the file into the Articulate Engage 360 file by following these steps:

1) Change the macro settings in the Trust Center of your Microsoft Word Document:
a. Click File --> Options --> Trust Center --> Trust Center Settings.
b. In the Trust Center, click Macro Settings.
c. Disable all the macros as shown below:

d. Click OK.

Hope this helps!

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