Articulate 360 Desktop App not launching

Hello,

Articulate 360 desktop (Windows 7) is no longer launching. No error message - it just doesn't launch.

Try opening Articulate 360 with task manager open and I see "Articulate 360 Desktop App.exe* 32" process runs for about a second and then dies again.

Uninstalled, reinstalled desktop app.  No help. Thoughts?

8 Replies
Leslie McKerchie

Hello Karine and welcome to E-Learning Heroes :)

It looks like Greg was able to reach resolution and it was a particular issue on his machine. 

That being said, I'd recommend that you work directly with support to diagnose what may be happening on your system as system logs may indicate something different.

You can reach out here with the details of your error.