4 Replies
Lauren Connelly

Hi Laurence!

I'm happy to help! I've just tested this on my end, importing a .mov file into Replay 360. I see both the audio and video appear. Where did you record the .mov? Does the .mov file work as expected when it's outside of Replay 360?

If you're comfortable sharing your project, I'm happy to take a look. You can upload it privately in a support case.