360 crashes on version [V3.38.21861.0] cut/copy & media library inserting
Apr 15, 2020
Using latest version V3.38.21861.0. After update 360 keeps crashing with doing the simplest of task. For instance, just moving images in the timeline, it crashed. Saving it crashed. Trying to replace image from media library it crashed. I notice I had OneDrive syncing the file, so I stopped OneDrive, but I still have crashes, not as often, but hasn't resolved issue. I tried renaming the file often, still crashes. I tried a continuous ping to see if my network was the issue and I have no packet loss. I wonder if anyone else has had issues with this release?
Investigation of ‘when this crashes':
Constant ping on network although this is a local file on PC, no packet loss.
No OneDrive attached to PC at all.
Crash #1 adding a line shape, went to properties to edit the shape for no fill and line only, said OK and then box looked like a correct/incorrect trigger with text box there. (image attached). Layout of slide is not attached to any quiz templates, it is just a plain layout.
Crash #2, inside practice slide manipulating hot spot trigger.
Crash #3 same inside practice slide manipulating image from media library. Right-click replace image from media library, located image and said replace, crash occurred.
Crash #4 inserting pictures into blank layout from media library. No packet loss.
Crash #5 happened during play in the timeline to synch triggers. No packet loss.