Accessibility - Disable tab targeting for the built in menu

Hi, James.

Thank you for reaching out!

There isn't an option to turn off the accessibility functionality of the Tab key, and it wouldn't be something we recommend. I hope others in the community have some design suggestions for your scenario. 

This is a real issue. If it's an Accessibility setting, it should be invisible until invoked. Not only is it popping up intermittently, it's not aligned with the actual format of the object it's meant to highlight. I had to change a text entry box from middle-aligned to top-aligned because the highlight box was displaying halfway down the text entry box.

Clearly something needs adjusting... I absolutely HATE that these display randomly, but it's even worse if they don't actually highlight the intended target. :( 

Hi Robbi,

Sorry to hear you're running into these issues where the yellow accessibility box is popping up intermittently and is misaligned!

I'm happy to help troubleshoot. We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline.

We'd be glad to investigate further if the steps above don't help. You may share your Storyline project in a support case so our Support Engineers can take a look!

SUBMIT A SUPPORT CASE

I also simulate software using Storyline 360 and use the [TAB] key as part of the simulation. I would appreciate the option to be able to disable it for the player. I can understand how important this is for accessibility and how other users celebrated this functionality. However, it has eliminated key functionality for many others.

Hi Glenda,

I appreciate you taking the time to share what you’d like to see in Storyline 360. We currently have the option to disable the accessibility option logged as a feature request, so I’ll go ahead and include your voice. We’ll update this discussion if this feature makes it on our feature roadmap.

Thanks for reaching out!

Please add me to this. The software simulator isn't great, and it's a lot of effort to tweak it after it's created. To go through all this and realize that the tab key cannot be controlled is very frustrating.

Hi Terry,

Thank you for sharing your thoughts and experience with this. I'll be sure to add your vote. If you need assistance with your project in the meantime, please feel free to reach out here or privately in a support case. We'll be happy to help!

Adding my voice to this thread. I have the same problem, simulating a software that requires the Tab key. Has any progress been made on this?

Hi Samantha, 

Thanks so much for reaching out! We don't have any updates to share at this time, but I have added your voice to this request. We'll be sure to update this thread in the future with any news or updates so you are all in the loop. 

Have a great start to your day! ☀️