Hi Thomas! You sure can. Under the Articulate 360 Terms of Service, you can activate Articulate 360 on two desktop devices. In other words, you can install it on two computers, like a home computer and a work computer.
Hi, does this also apply for the teams subscription? My organisation has the Teams subscription and there are 3 members in the team. I believe Articulate is installed on at least 2 pc's - my self and my colleague use our own accounts to activate the software. Can I also install 360 on my personal pc for example so it then is installed on 3 machines (2 using my account details) Or it can only be installed in 2 machines regardless of how many people in the team?
I hope that makes sense? Thank you in advance for any information.
Hi Andre! Great question. Each user on the team can install on two computers, so your example of your work computer and your personal computer is perfect.
What happens if it was installed on 2 machines and someone got a new laptop replacing the old one. How one goes about transferring the license? to the third machine and deactivating one of the 2?
Articulate 360 checks for the subscription and access on a regular cadence, so you're safe to install on the new machine since you won't be actively logged in and using it on the other two machines.
Reach out to our Support Team if you have any other questions about your account!
I noticed my articulate desktop version only has storyline 360 and not articulate peek and reply. Is this because I have had it installed on 2 work laptops (and 1 has gone to be repaired with a screen crack)?
I'm keen to use peek and reply but can't find it after installing articulate.
To help us explore our next steps, could you share a screenshot of your Articulate 360 desktop app view? Do both apps appear there, have another button next to them, or something else?
Hi, I installed a license on a laptop over a year ago and have since bought a new laptop where I also have installed Storyline. I thought I had uninstalled the license on the old laptop but now that I want to use the second license at the office I dont´t see a link to do it. What should I do?
11 Replies
Hi Thomas! You sure can. Under the Articulate 360 Terms of Service, you can activate Articulate 360 on two desktop devices. In other words, you can install it on two computers, like a home computer and a work computer.
Hi, does this also apply for the teams subscription? My organisation has the Teams subscription and there are 3 members in the team. I believe Articulate is installed on at least 2 pc's - my self and my colleague use our own accounts to activate the software. Can I also install 360 on my personal pc for example so it then is installed on 3 machines (2 using my account details) Or it can only be installed in 2 machines regardless of how many people in the team?
I hope that makes sense? Thank you in advance for any information.
Hi Andre! Great question. Each user on the team can install on two computers, so your example of your work computer and your personal computer is perfect.
Hi Elizabeth,
What happens if it was installed on 2 machines and someone got a new laptop replacing the old one. How one goes about transferring the license? to the third machine and deactivating one of the 2?
Hi Mike,
Articulate 360 checks for the subscription and access on a regular cadence, so you're safe to install on the new machine since you won't be actively logged in and using it on the other two machines.
Reach out to our Support Team if you have any other questions about your account!
I noticed my articulate desktop version only has storyline 360 and not articulate peek and reply. Is this because I have had it installed on 2 work laptops (and 1 has gone to be repaired with a screen crack)?
I'm keen to use peek and reply but can't find it after installing articulate.
Hello, Krish. Happy to help!
To help us explore our next steps, could you share a screenshot of your Articulate 360 desktop app view? Do both apps appear there, have another button next to them, or something else?
I'm excited to dig deeper!
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Hi I am using the trial version of Ariticulate. Can I also use it on 2 different computers as I am trialing it at work and at home.
Hello V J, and welcome to E-Learning Heroes. 😊
Yes! You can use the trial on both a work and home computer. All of the specs are here if needed.
Hi, I installed a license on a laptop over a year ago and have since bought a new laptop where I also have installed Storyline. I thought I had uninstalled the license on the old laptop but now that I want to use the second license at the office I dont´t see a link to do it. What should I do?
Olá, Teresa. Tudo bem?
I opened a case on your behalf and e-mailed you information about your account and how to access the desktop applications, such as Storyline.
Please reach out through the case if you have additional questions.