5 Replies
Vincent Scoma

Hi Curtis,

I am happy to share that the issue where shadows were not rendering on caption when the pointer is on the left side has been resolved!

The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline.

If the problem reappears, please let us know! We are happy to help!

Katie Riggio

Hi Mike,

Thanks for reaching out, and I'm sorry you ran into this!

This bug is still open in Storyline 3. I'll share your experience and keep you posted on its status. If you can share the file with us in the meantime, we're happy to take a look and offer more tailored support!

Note: Our process for developing Storyline 3 updates is different than it is for Storyline 360, so we aren’t able to keep them in sync. We do occasionally release fixes between updates, but that can introduce risks so we undertake that only in limited circumstances.