Hot Spot wont show correct answer

I cant seem to figure out what is wrong with my hot spot question.  The learner sees feedback that they are incorrect even if they are right.  I have attached the offending file for your perusal.  I tried redoing the hotspot area, I made sure the feedback layers were using the correct slide master, and so far no luck. 

8 Replies
Ashley Terwilliger

Hi Gordon,

I took a snapshot of your original set up to point out what Michael was referring to. If you look at the attached, you'll see the hotspot indicator (that black and white circle) over the submit button - as a hotspot question takes into account any clicks on the slide. Michael's example has a new layer that when the user clicks on the hotspot shows the submit button, and therefore it's not counting it as a part of the hotspot. 

Michael Hinze

Ashley Terwilliger said:

Hi Gordon,

I took a snapshot of your original set up to point out what Michael was referring to. If you look at the attached, you'll see the hotspot indicator (that black and white circle) over the submit button - as a hotspot question takes into account any clicks on the slide. Michael's example has a new layer that when the user clicks on the hotspot shows the submit button, and therefore it's not counting it as a part of the hotspot. 


Thanks Ashley for clarifying my 'techno-babble', a picture  IS worth a thousand words!

Gordon UBS Lam

H Ashley,

So what you are saying is that even though the learner clicks on the correct area around the C key that I identified as a hotsopt 1, the slide then thinks the learner 'changed their mind" and thougt the submit button was the correct choice for the C keey, and SL submits that choice at thr same time. 

I am not sure why SL would do that  Is it a glitch, or intended?

Ashley Terwilliger

It's intended. The slide is allowing you to change your answer in case you clicked on the wrong part of the image. Storyline doesn't know it's correct until the submit trigger checks it against what you've set up. Since your submit button is a part of the slide, Storyline is allowing it to be a part of the hotspot interaction. If you don't want to use the method Michael shared you could change the action associated with the Submit trigger - say when the user's mouse hovers over the submit button, or when they click on the correct hotspot? I don't think that these are as intuitive as using the Submit button, but you may find the behavior better suited to what you'd like to set up.