IMPORTANT! - a fix if you have a PLAY button appearing at start of courses

May 04, 2018

OK, Articulate rolled out an update to Storyline and it seems that now when publishing a course, instead of auto-playing (as before) it now puts a nasty big PLAY button on the first screen.

Hopefully Articulate will roll out a fix (very!) soon.

In the meantime, I have discovered that AUDIO on the opening slide will cause this. Removing the audio, removed the PLAY button and things went back to normal.

Therefore to get round the issue, try what I did - create a tiny opening slide of a flat colour (same as your project background) and set it to be your opening slide.

Worked well for me, and thankfully I can now stop hearing screaming from my clients.

113 Replies
Michelle Frederick

Hummm, that's super weird. I have all my courses set up this way and it just skips right over the first slide and the audio starts on the second. I have the first slide set to automatically advance. Not sure why it wouldn't work that way for you. My first slide is also set up with the timeline at .25 of a second. I have a trigger on my first slide "Jump to next slide when timeline ends on this slide.

Not sure why that doesn't work for you guys.

Maria Costa-Stienstra

Hi, everyone.

We appreciate your patience while our team investigated this.

I am happy to share some great news! We fixed the issue you reported where:
Engage Interactions Overlaid with Play Button in Chrome

Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes. 

If the problem happens again, please let us know, or you can always work directly with our support engineers here.

Lauren Connelly

Hi Roger!

The play button should only appear if there are media on the first slide. It sounds like this is different than what you're seeing, so I'd like our Support Engineers to step in and work with you directly.

Do you mind sharing your project with us privately in a support case?

Paula Obrien

You can now (2021) have Storyline 360 add a cover photo so that at the very least you don't get a black overlay with a white Play button. It's slightly more user friendly than the blacked out media. 

Ange CM

I used 2 slides.   This was for a Rise SL import.
- slide 1  Play button on SL slide, and triggar "jump to next slide when user clicks  Play button."
I also removed the seek bar from the first slide to avoid confusion, i.e. so viewer didn't become frustrated by clicking on it and nothing happens.

- slide 2 the one with the content plays.