We recently moved to Workday Learning as our LMS. Since then we've been running into issues where Rise articles and Storyline 360 learnings are not tracking correctly or consistently. Workday is telling us that it must be a problem with our wrapping (SCORM). I can't see what we're doing wrong. Has anyone else run into this issue? Is there a special step we're supposed to take?
I'm on the other side of the fence - I love Workday! I will say, I have only been using the system for 4 years so I still have a lot to learn. It certainly challenges me, but I have enjoyed getting to know the system. I have used other LMSs in the past (UltiPro, Canvas) and personally like Workday the best. There are a few things that Workday cannot do that leaves me scratching my head, but otherwise the system is a good fit for us.
I'm happy to help anyone that is having Storyline issues as best I can. We did just recently switch all of our annual compliance courses to Rise and they are giving us issues for (some, but not all) our iPad users.
I'm also happy to share/compare report definitions for campaign reporting if it would help.
Just for my own curiosity - Why would auto enrollment for campaigned content help? Just to give the employee less steps to take? A more simplistic process for completing learning?
Workday just opened that reporting up recently. We haven't had a chance to work with it and it requires you to reload anything you've already loaded prior to this feature rolling out, but yes, you should be able to report on this.
We've been with Workday Learning since 2017, and yes, it's getting better. We also have an amazing HRIS team that does wonders with everything Workday rolls out. We still run into random issues with courses. The problem is they're not consistent and so because they're inconsistent it's hard for me to believe that it's a SCORM issue. but that is what Workday keeps telling us. What I've found is if I re-publish the course (and don't change any settings) for whatever reason the issue seems to go away.
Hi all - this is an interesting (and concerning!) thread. My organisation is moving to Workday also (implementing next year), and we have been advised by our implementing partner that SCORM works without any anticipated issues!? Only time will tell.
We currently have many of our eCourses developed using Articulate Rise, and I am about to publish them for testing in Workday. Any recommendations on the best version of SCORM to publish?
Just published a seven module campaign from Articulate 360 into Workday.
At first we were using slide count for completion tracking. Both course completion and resume tracking were functioning properly in our Workday Sandbox tests.
We realized that we wanted to track completion with a trigger due to branching within a few modules. Workday stopped tracking completion and resume tracking is not working properly once the completion trigger has been added. Currently researching if Workday views Passed/Incomplete and Completed/Incomplete as the same.
Fortunately, we have an awesome instructional designer who knows both systems. I will update this post on what he uncovers.
I learned that my issues were caused by the Storyline 360 updates that occurred after 5/19/2020. This caused both completions as well as resume not to work properly in Workday.
Submitting a ticket to Articulate to alert them and have regressed to the 5/3/2020 (everything works right with this version)
Chris, we are testing Storyline content in our Workday implementation tenant. We are using slide count for completion within Storyline and use Passed/Incomplete to report status to LMS. All of these setting work in our current LMS, SAP SuccessFactors, but are not working in Workday. Workday is completing the course upon launch. We are publishing to AICC. Do you use SCORM or AICC and if SCORM what version? Have you found any other issues with Articulate 360 working correctly with Workday Learning?
We have been with Workday Learning since January of this year. We are also experiencing issues with courses marking complete as expected for most employees, but then not completing for others. Advising to use Chrome corrects some of the issues reported, but not all. We publish using SCORM 2004 with a pass/fail and/or score option depending on the course. I am interested if anyone has any additional tips we could try. I have reached out to the Workday Community but have not received much support. Thank you in advance for your assistance!
Also, I agree with the comments on reporting and campaigns. I did hear that there is a future release that campaigns will automatically enroll users into the course, but there is no deliverable date on that enhancement yet. This would be hugely beneficial because standard learning reports do not show content unless a user is enrolled. The campaign report is locked to an admin level, at least for us, which requires us to provide completion reports for all campaigns. The reporting capabilities could be greatly enhanced from a user experience.
We have published multiple Storyline courses with all of the options (quiz 100%, quiz 80%, Passed/Incomplete). In our opinion everything worked well until I updated a few courses in a campaign. We learned the only difference was the application of the May 19, 2020 Storyline update. A co-worker, who had not updated, published the file and it worked and tracked as designed. I reverted back to the May 5th version and have had no issues. Because I am up against some pretty significant deadlines on this project I have not uploaded any of the newer releases that may solve this issue. At first I thought it was Workday, but it was not. I hope this helps.
Hi Dani! Glad you like Workday, it gives me hope! I am wondering if you have done any testing or know the recommended publish settings for SL and Rise. We are using SCORM 2004 but our translation vendor asked what edition (2nd, 3rd, 4th). Any help you can provide is greatly appreciated!
Hi Tabatha! Have you done any testing on the edition of SCORM 2004 to use? Our translation vendor asked us what edition (2nd, 3rd, 4th) we need to use for Workday Learning. Didn't know if this made a difference for you or any of the other users here.
We use Workday. I'm publishing using SCORM 2004, 4th edition. For LMS reporting, I set it to complete/incomplete. Let me know if you have any questions. We implemented Workday Learn a year ago.
Hi Amy - that's great to hear. Confirming that you don't have any issues with tracking completion records? Also wondering - do you have an assessment incorporated within your modules?
Yes we have assessments incorporated in the modules. Some of the assessments must be completed with 100% before the learner can exit the system or get credit. I have one assessment which is scored and the score is passed to Workday to show on the learner's transcript. A special report had to be created to extract the score. Hope this helps.
Could you please help me with the settings you used to get the scoring right? Another issue we have in Workday is that all our Rise and SL courses pre-knowledge check have one attempt only, so if the learners fail, they need to complete the full course with assessment. However, workday allows our learners to Retake the course even after failing to improve their score. Is there any workaround for this?
We use workday at our organization. You could probably achieve what you want by editing the scromdriver.js file. Look for the following variables and adjust as needed :
So we noticed that if a course is not completed when accessed originally, those users report issues completing the training, and Workday does not report successful completion. We use SCORM 2004 V4 Passed Fail. From reading most of the posts here, I heard that the most successful with Workday is to use (Complete / Incomplete) or (Passed / Incomplete). I will start using these settings, and if I see any improvement, I will post them here.
Can Workday show pass/fail, completion, and score to the learner after completing/exiting the course? I'm testing a course and it has assessment, but after completing the course, Workday only shows Completion, not score.
54 Replies
How did you configure your own report (as per your previous post)?
yeah campaigns not automatically enrolling left me dumbfounded.
I'm on the other side of the fence - I love Workday! I will say, I have only been using the system for 4 years so I still have a lot to learn. It certainly challenges me, but I have enjoyed getting to know the system. I have used other LMSs in the past (UltiPro, Canvas) and personally like Workday the best. There are a few things that Workday cannot do that leaves me scratching my head, but otherwise the system is a good fit for us.
I'm happy to help anyone that is having Storyline issues as best I can. We did just recently switch all of our annual compliance courses to Rise and they are giving us issues for (some, but not all) our iPad users.
I'm also happy to share/compare report definitions for campaign reporting if it would help.
Just for my own curiosity - Why would auto enrollment for campaigned content help? Just to give the employee less steps to take? A more simplistic process for completing learning?
Workday just opened that reporting up recently. We haven't had a chance to work with it and it requires you to reload anything you've already loaded prior to this feature rolling out, but yes, you should be able to report on this.
We've been with Workday Learning since 2017, and yes, it's getting better. We also have an amazing HRIS team that does wonders with everything Workday rolls out.
We still run into random issues with courses. The problem is they're not consistent and so because they're inconsistent it's hard for me to believe that it's a SCORM issue. but that is what Workday keeps telling us. What I've found is if I re-publish the course (and don't change any settings) for whatever reason the issue seems to go away.
Hi all - this is an interesting (and concerning!) thread. My organisation is moving to Workday also (implementing next year), and we have been advised by our implementing partner that SCORM works without any anticipated issues!? Only time will tell.
We currently have many of our eCourses developed using Articulate Rise, and I am about to publish them for testing in Workday. Any recommendations on the best version of SCORM to publish?
e.g. SCORM 1.2 or 2004 v2,3,4?
Thanks in advance for your advice/assistance.
Cheers,
Narelle
We always use SCORM 1.2
Just published a seven module campaign from Articulate 360 into Workday.
At first we were using slide count for completion tracking. Both course completion and resume tracking were functioning properly in our Workday Sandbox tests.
We realized that we wanted to track completion with a trigger due to branching within a few modules. Workday stopped tracking completion and resume tracking is not working properly once the completion trigger has been added. Currently researching if Workday views Passed/Incomplete and Completed/Incomplete as the same.
Fortunately, we have an awesome instructional designer who knows both systems. I will update this post on what he uncovers.
I learned that my issues were caused by the Storyline 360 updates that occurred after 5/19/2020. This caused both completions as well as resume not to work properly in Workday.
Submitting a ticket to Articulate to alert them and have regressed to the 5/3/2020 (everything works right with this version)
Chris, we are testing Storyline content in our Workday implementation tenant. We are using slide count for completion within Storyline and use Passed/Incomplete to report status to LMS. All of these setting work in our current LMS, SAP SuccessFactors, but are not working in Workday. Workday is completing the course upon launch. We are publishing to AICC. Do you use SCORM or AICC and if SCORM what version? Have you found any other issues with Articulate 360 working correctly with Workday Learning?
We have been with Workday Learning since January of this year. We are also experiencing issues with courses marking complete as expected for most employees, but then not completing for others. Advising to use Chrome corrects some of the issues reported, but not all. We publish using SCORM 2004 with a pass/fail and/or score option depending on the course. I am interested if anyone has any additional tips we could try. I have reached out to the Workday Community but have not received much support. Thank you in advance for your assistance!
Also, I agree with the comments on reporting and campaigns. I did hear that there is a future release that campaigns will automatically enroll users into the course, but there is no deliverable date on that enhancement yet. This would be hugely beneficial because standard learning reports do not show content unless a user is enrolled. The campaign report is locked to an admin level, at least for us, which requires us to provide completion reports for all campaigns. The reporting capabilities could be greatly enhanced from a user experience.
We use RISE 1.2 as well.
Julie our course are published in SCORM 1.2
We have published multiple Storyline courses with all of the options (quiz 100%, quiz 80%, Passed/Incomplete). In our opinion everything worked well until I updated a few courses in a campaign. We learned the only difference was the application of the May 19, 2020 Storyline update. A co-worker, who had not updated, published the file and it worked and tracked as designed. I reverted back to the May 5th version and have had no issues. Because I am up against some pretty significant deadlines on this project I have not uploaded any of the newer releases that may solve this issue. At first I thought it was Workday, but it was not. I hope this helps.
Hi Dani! Glad you like Workday, it gives me hope! I am wondering if you have done any testing or know the recommended publish settings for SL and Rise. We are using SCORM 2004 but our translation vendor asked what edition (2nd, 3rd, 4th). Any help you can provide is greatly appreciated!
Hi Tabatha! Have you done any testing on the edition of SCORM 2004 to use? Our translation vendor asked us what edition (2nd, 3rd, 4th) we need to use for Workday Learning. Didn't know if this made a difference for you or any of the other users here.
Hi Jen
We use Workday. I'm publishing using SCORM 2004, 4th edition. For LMS reporting, I set it to complete/incomplete. Let me know if you have any questions. We implemented Workday Learn a year ago.
Amy
Hi Amy - that's great to hear. Confirming that you don't have any issues with tracking completion records? Also wondering - do you have an assessment incorporated within your modules?
Hi Narelle -
Yes we have assessments incorporated in the modules. Some of the assessments must be completed with 100% before the learner can exit the system or get credit. I have one assessment which is scored and the score is passed to Workday to show on the learner's transcript. A special report had to be created to extract the score. Hope this helps.
Feel free to email me if you have more questions.
Amy
Hi Amy,
Could you please help me with the settings you used to get the scoring right? Another issue we have in Workday is that all our Rise and SL courses pre-knowledge check have one attempt only, so if the learners fail, they need to complete the full course with assessment. However, workday allows our learners to Retake the course even after failing to improve their score. Is there any workaround for this?
Did you see any improvements in reporting or the two issues you mentioned with SCORM files in the remainder of your time on the platform?
We use workday at our organization. You could probably achieve what you want by editing the scromdriver.js file. Look for the following variables and adjust as needed :
var SCORE_CAN_ONLY_IMPROVE = false;
var REVIEW_MODE_IS_READ_ONLY = true;
Can Workday report individual question scores in a quiz? So not only the total score, but which questions the learners got right/wrong.
Thanks!
Curious to have an answer to this?
So we noticed that if a course is not completed when accessed originally, those users report issues completing the training, and Workday does not report successful completion. We use SCORM 2004 V4 Passed Fail. From reading most of the posts here, I heard that the most successful with Workday is to use (Complete / Incomplete) or (Passed / Incomplete). I will start using these settings, and if I see any improvement, I will post them here.
Hello everyone,
Can Workday show pass/fail, completion, and score to the learner after completing/exiting the course? I'm testing a course and it has assessment, but after completing the course, Workday only shows Completion, not score.
Is there any method/trick to solve this?
Thanks!