Memory Low?
Feb 22, 2021
By
Parker Ray
Hello, I was building a large course in Storyline and I went to save it and wouldn't save, I got an error message saying that my memory was low...now I only had an 8 GB DDR RAM chip in the computer, I went out and bought and installed two 16 GB DDR RAM cards, so I now have 32 GB RAM ...I went to hit save again, and still go the same message that my memory was low??? There is no way that 32 GB DDR RAM will not suffice to save it. Can you please let me know what's going on?
I attached a screenshot of the error message.
6 Replies
Repairing? No how do I do that?
Parker Ray
Director of Operations
WorldSpec NDT Training
A Division of Hellier NDT
1-877-506-7773 ext. 700
facebook.com/worldspec
www.worldspec.org
www.codewest.com
www.hellierndt.com
www.rockwoodservice.com
I'm glad that Matthew has been able to pop in and help you here, Parker.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
if you are still running into difficulty after the repair, please work with our team directly here.
Thanks Matthew, I tried that and still get the same response...
I'm thinking perhaps the file size is too large? Is that possible, it is over 1 GB.
I see you have a case open with our support team, and Lianne pointed you to these two threads:
This problem is still happening. Very frustrating.
Hi Maria!
I just replied to your other post, here!