Forum Discussion

AbigailHinton's avatar
AbigailHinton
Community Member
4 years ago

PPT Taking FOREVER to upload to Storyline

Hello,

I am trying to upload a powerpoint to Storyline 360. Is it just me, or does this take forever and a day to do?

 

Is there anyway to trouble shoot?

  • 2024 and still not true. Testing with 2 slides, no animation and it takes over 10 minutes. A few more slides and it is impossible. This has been an ongoing issue that Articulate needs to resolve.

  • Hello, Kampgrounds.

    Thank you for reaching out!

    The time it takes to import a Powerpoint file into Storyline will depend on how large the file size is and the number of slides, images, animations, and other media it contains. Is it slow only for a specific file, or are you experiencing this behavior every time you try to import a Powerpoint file?

    Let's try to narrow down the issue:

    • Are you working from a local hard drive? Working on a network drive can cause erratic behavior. 
    • Which version of Powerpoint are you using?
    • Have you attempted a repair of Storyline 360? Here are the instructions.

    If the repair doesn't solve your issue, or if it's happening with a specific file, I'd recommend opening a support case with our engineers. You'll be able to upload your .ppt file so we can take a deeper look at what's going on. 

  • Agreed! I have 5 slides no animation no images, just text and its taking too long!

    • EricSantos's avatar
      EricSantos
      Staff

      Hello Mina,

      Thank you for sharing your experience with Storyline's import from PowerPoint feature! I tried importing the attached PowerPoint presentation with five slides and text-only, similar to your setup, and got the attached imported Storyline project in under a minute. Here's a quick Peek recording of my tests.

      How long did the import take on your end? If it takes a lot of time, applying these steps can rule out a possible Storyline installation issue. If the issue persists, you likely need to repair Microsoft Office, especially if you have more than one version of PowerPoint installed. Here's how:

      1. In Windows, right-click the Start button and select Apps and Features.
      2. Depending on your version, select Microsoft Office or Microsoft 365 in the list of programs and click Modify.
      3. When the installer launches, select the option to Repair and follow the prompts.
      4. After the repair process, reboot your computer and test your software again.

      Please don't hesitate to reach out if you have additional questions.

  • Dominik1's avatar
    Dominik1
    Community Member

    I never use the PowerPoint import, but tried out of curiosity after reading this post. It indeed seems to be very slow. I imported a 9 slide PPT with around 22MB. The first time I stopped after 15 minutes and on the second try Storyline crashed. See screenshot below:

    Maybe there is some kind of bug going on.

    Best,
    Dominik

  • Same issue. Waiting an hour to import 82KB text-only slides. These slides were created by Adobe Acrobat from a text only PDF file.

    Huge waste of time.

    • KellyAuner's avatar
      KellyAuner
      Staff

      Hi GarrisonWilliam,

      I understand you're experiencing an issue trying to import your text-only slides into Storyline. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email!