Screen Reader not recognized "checks" for correct answers on quiz

Mar 21, 2023

Screen reader is not recognizing the answers to SL360 Quiz.

The review section shows you the answers selected for each question and the  "green checkmarks" next to the correct responses.  But the checkmark is not being read by the screen reader.  The learner will know what they selected as the answer, but the correct answer (green check) is not. 

Is there a way to fix this - may be in the player? or Elsewhere?

Nancy 

7 Replies
Nancy Hemenway

This has nothing to do with the feedback master or the accessibility (objects). When you program a quiz, you can add a "review button" at the end (with a pre-programmed trigger), so the student clicks on the "review button" and is shown the individual quiz slides marked as "correct" or "incorrect" In those slides (being reviewed) the (seeing) student is also shown a checkmark next to the correct answer. Screen readers do not recognize the check mark.  So, a student using a screen reader may mark something wrong, and in the review process, they will know it was marked as incorrect, but they will not be able to hear the correct answer. That is the issue. The green checkmark is what isn't accessible. This violates WCAG 1.1.1 Non-text content, and it appears (according to one of my colleagues) that this has been a known issue since 2021 (disappointing). 

Eric Santos

Hi Nancy,

I'm really sorry about this inconvenience! We have an open issue in Storyline 360 where the Review mode "Check marks" for correct responses are not compliant with WCAG guideline 1.1 and are not readable by a screen reader.

I'll share your findings with the team and notify you of any changes. Here's a peek into our process:

I appreciate your patience!