Forum Discussion
Screen Recording Quality
Hi! I'm having some issues with the quality of the screen recording through Storyline. I've noticed that when i screen record and export the video, the quality of the MP4 file is absolutely perfect and a mirror of what i can see on my screen. However, as soon as this is inserted into Storyline it becomes very grainy and slightly blurred!?
Hello Danny,
My English is not very good and I'm not sure I understood whether you record your screen directly with Storyline or not.
When you insert a video in Storyline, the software will automatically compress the video file.
If you want to keep the original quality, you need to remove the automatic compression option in the video settings.
Here is a screenshot, I hope it will be useful for you
Hi Jonathan,
Thank you for your reply. I'm actually using Storylines 'Record Screen' function and placing into my course this way. When i record my screen and preview within storyline, the picture quality is perfect and exactly how i want it. However, as soon and the file is uploaded to my LMS, the quality of the video then becomes blurred.
Thanks for the additional information, Danny.
I see that you were able to contact our support team as well and are currently working directly with Mark.
Hi all,
I am having the same issue. The Storyline screen recording looks great in preview mode, but when I publish to Review 360 everything gets blurry. I set the publishing quality to the highest possible settings. I have tried recording at 16:9 (story size), full screen, 1096 x 620, and 900ish by 500ish. Nothing seems to help the fuzzy/blurriness. Yet, when I export just the video as an MP4 the quality is pristine. Please send all the help!
Hi Amy. Help is by your side! 😀
It sounds like the recording got scaled within the published output, which is likely contributing to the loss in quality. Here's an excellent resource for creating high-resolution recordings in Storyline 360.
Mind if we troubleshoot your file to test this theory? You can use this private upload link.
Good day,
I am having the same issue. I record my screen using the screen recording function in storyline. When I preview the project, the video quality is perfect. But as soon as it is published (LMS, or video or web), the quality is poor and blurry.
Regards,
Also, I cannot change the video compression from Automatic to None. It is greyed out on Automatic.
Hi Chantall,
Thanks for reaching out, and I'm sorry you're running into blurry issues with your screen recording! The video compression option is only available with imported videos and not screen recordings.
If you can share your file, our support team will be happy to take a look and help you troubleshoot!
Good day,
Thank you for the reply. I managed to get the video quality better by changing my story size to a custom size that is equal to the screen recording size. :)
Regards,
Hi Chantall,
That's a great tip! I appreciate you following up, and I'm glad you were able to find this solution!
I am having similar issues. I record with Camtasia and save HQ. The rendering looks fine, but when inserted into an SL slide and published the video quality is low. I can also tell a difference between that and original graphics created in SL, which look fine. REALLY need a fix to this or I won't be able to use SL. Thanks
