Forum Discussion
SL3 and Microsoft Edge - does it work?
My team and I are experiencing some difficulty in completing modules that were upgraded from SL2 to Sl3 while in Edge. They work in all other browsers, but in Edge we're experiencing issues navigating to any question/survey slides. It just crashes and goes to the beginning of the module. We're publishing in HTML 5 only. Any suggestions? has anyone experienced this is Edge before?
I'm happy to help, Nikita!
When you published your Storyline 3 project, did you publish for Articulate 360, Web, LMS, or something else?
Also, where is the published project hosted?
I am having the same issue with Edge, as soon as any animation occurs the file crashes. I have tried publishing to flash/html5 htm5/flash and html5 makes no difference.
Published to LMS as scorm 2004 hosted running on forma.LMS. Also crashes on publish to web
see link
http://www.dtasc.co.uk/appLms/downloads/silverservice/story_html5.html
Chrome works, opera works and firefox.
Hi Grame,
I tested your course as well and saw the Edge crash too.It looks like you've also started a Support case and my colleague Chino has been in touch testing it!
I'll follow along in your case as he's testing in.
Hi Neal,
Are you also using Storyline 3 or Storyline 360?
I took a look at Grame's case, and my colleague Chino was waiting on some additional confirmations from him.
Have you looked to see if your slides that are crashing contain any shadowed text? That was an issue recently fixed in Storyline 360, and that fix will be available in Storyline 3's next update.
Hi Neal,
We've discovered a bug in Storyline 3 where slides that have text with a shadow effect will crash in Microsoft Edge. Can you tell if the slides that crash have text with shadow?
Keep me posted!
Alyssa, is your team working to come up with a a patch for this bug?
Thanks,
Casey
In that case, Neal, I'd want our Support Engineers to take a closer look at your file. It sounds like there's something going awry here, beyond the bug I mentioned earlier. Click here to share your file with us, and be sure to let me know your case number so I can follow along.
Absolutely, Casey! We're targeting to release a fix for this bug in the next update of Storyline 3. As soon as the fix goes live, we'll share the good news here!
Good detective work Neal, thanks for sharing. If you need our assistance, looks like Alyssa shared the links for you above :)
I'm experiencing crashing in Edge too, when it's using the HTML5 version published for SCORM 2004. Thought it was caused by the shadows I had applied to a number of shapes. Turns out that it's not the shadows, but rather the markers that are on one of the slides. When I remove the markers, it works fine in Edge. When I add just one marker, it crashes/freezes. My project, though, was built originally in Storyline 3.
Thanks Tim for sharing that! I'm seeing the same thing. 😕 Edge does not want to play nice with Storyline's HTML5 output - but not to worry! We have this filed as a software bug now, so we'll let you know more information as soon as we can.
