This is my first project using Storyline and when I preview the scene I built, one it gets to the end of the timeline for each slide it auto advances to the next slide. I checked the player triggers and deleted the tirgger to move to the next slide once the timeline ends but it still advances when I preview it. I wasn't prepared to load the file yet to my LMS for testing. Any suggestions on settings I might be missing?
Is this just how preview works and it will translate fine into my LMS?
Thank you Christine! That is exactly what I was missing. I stumbled onto it on the story view page as well. Thanks for the support and the quick reply!
If you'd like, you're welcome to share the .STORY file here. I'd be happy to take a look and see what's happening. Or, if you'd prefer, you're welcome to send the file over to our support team.
Is it possible to have the setting for Slide advances by user to be enabled for all slides at one go? Or, is it necessary that I change this setting for each slide manually. It seems time consuming to do this. I am hoping that ARticulate has a feature to get this done for all slides from the beginning itself, otherwise I dont understand why this is enabled to advance automatically as the default setting. If we are developing a story in a player, surely it means we expect the learner to navigate using the Next button, and so shouldnt that be the default setting?
You can select multiple slides from within the story view and apply that slide property setting to all slides at once to allow the slides to advance by user. You should also see the "jump to slide trigger" included when starting a new course or adding a new slide.
I have just imported a powerpoint file into SL2 and am having the same problem as Mazhar and Jenna. I have all the slides set to "by User" in both places and have even removed SL2 prev and next buttons, but in preview mode it still moves to another action before I finish testing the triggers on the slide. I wonder if it has something to do with transitions. I tried setting transitions up to 25 seconds but it won't let me do that. I set transitions to none, but still to no avail. I did not see and answer posted to Mazhar's problem so just asking what was the problem there? Thanks much!
This post seems to originate with Storyline 1, so I don't imagine it's the same issue - but we'd be happy to take a look at your .story file as to how it behaves. You can share the .story file here with us or you're welcome to send it along to our support team.
Thanks for looking at this slide for me. I still need to repair the triggers, but the issue I can't figure out is why all of the graphics except the titles disappear after just a few seconds. I don't want them to do anything except on triggers. Thanks!!!!
I am really liking SL2 and want to see if I can get my course completely transitioned and operational from Powerpoint to SL2 during this trial so that I can take my request for purchase to my supervisor with evidence that it WILL meet our needs very effectively.
We're happy to help - but I'm not sure if you wanted to share your .story file here? If so, it wasn't attached (anything you add in email is not included as a part of the email reply) so you'll need to visit this page to upload it.
Are you visiting this ELH page to upload it using the "Add Attachment" button? The zipped file also didn't come through - you won't be able reply via email and include any attachments as a part of that to upload here into the forums. If you're still having difficulty uploading files on this page, you are welcome to send it along here.
I am having a similar problem. The question slide is set to advance by user, however it autoadvances when the submit button is selected. (The two layers on the question have been removed.)
I'm not sure I'm clear on what you'd like to occur - if you have removed the feedback layers, and the user clicks the submit button it should move them to the next slide. That is advancing by user input vs. advancing automatically based on when the timeline ends. If I'm misunderstanding can you share a bit more information here with us?
By user just indicates any action the user takes to advance, whether it's the next/submit button on the player or an element on the slide itself.
As far as feedback, you can customize your feedback layers as described here and if you want to show a particular layer or lightbox, you can set up a trigger as such based on the user clicking the submit button or another action on the slide. I think that if you gave the feedback on a layer, you could also include a button on the layer with something like "Looking for where this information was in the course?" and that would lightbox the particular slide in question. Once they close the lightbox they'll be brought back to your feedback layer and could continue from there.
Ashley, I figured it out :). The powerpoint animations were still attached (I imported the file). Once I found out they were there (there were animation stars by the images that did not disappear when I deleted the triggers) and figured out how to get rid of them (click on the animation menu and select none) everything went away and I am starting with a clean set of images. SO, thanks sooo much for your help in working this through.
45 Replies
Welcome to E-Learning Heroes, Jenna!
Your triggers look good, thanks for sharing the screenshot :)
Quick question, have you checked the advancement properties for the slides, as well?
You can find this by clicking on the "cogwheel" in the lower-right hand corner of the window, for the base layer:
Is this currently set to "Advance Automatically" or "By User"? If this is set to automatically, try changing the option to "By User".
If this is the setting you're using, are you able to share the .STORY file here? I'd be happy to take a look.
Thanks!
Thank you Christine! That is exactly what I was missing. I stumbled onto it on the story view page as well. Thanks for the support and the quick reply!
Wonderful! Happy to hear that helped :D
Have a great weekend, Jenna!
Hi.
I am having the same issue. I created my first storyline project today. But since the last two hours I am stuck in this issue.
As shown above, I've set the 'cogwheel' to 'By User' but even then the slides just advance automatically.
Kindly help me out with any known solution.
I've also kept the variable such that the next button becomes active only after the timeline gets completed (using one of the tutorials here)
Looking for guidance as quick as possible.
Regards,
Mazhar
Hi there Mazhar,
If you'd like, you're welcome to share the .STORY file here. I'd be happy to take a look and see what's happening. Or, if you'd prefer, you're welcome to send the file over to our support team.
Thanks!
Is it possible to have the setting for Slide advances by user to be enabled for all slides at one go? Or, is it necessary that I change this setting for each slide manually. It seems time consuming to do this. I am hoping that ARticulate has a feature to get this done for all slides from the beginning itself, otherwise I dont understand why this is enabled to advance automatically as the default setting. If we are developing a story in a player, surely it means we expect the learner to navigate using the Next button, and so shouldnt that be the default setting?
Thanks.
Hi Vijaykumar and welcome to Heroes!
You can select multiple slides from within the story view and apply that slide property setting to all slides at once to allow the slides to advance by user. You should also see the "jump to slide trigger" included when starting a new course or adding a new slide.
Thanks, Ashley! That helped!
Awesome, thanks for the update! If you need anything else please let us know.
I have just imported a powerpoint file into SL2 and am having the same problem as Mazhar and Jenna. I have all the slides set to "by User" in both places and have even removed SL2 prev and next buttons, but in preview mode it still moves to another action before I finish testing the triggers on the slide. I wonder if it has something to do with transitions. I tried setting transitions up to 25 seconds but it won't let me do that. I set transitions to none, but still to no avail. I did not see and answer posted to Mazhar's problem so just asking what was the problem there? Thanks much!
Hi Sylvia,
This post seems to originate with Storyline 1, so I don't imagine it's the same issue - but we'd be happy to take a look at your .story file as to how it behaves. You can share the .story file here with us or you're welcome to send it along to our support team.
Hi Ashley,
Thanks for looking at this slide for me. I still need to repair the triggers, but the issue I can't figure out is why all of the graphics except the titles disappear after just a few seconds. I don't want them to do anything except on triggers. Thanks!!!!
I am really liking SL2 and want to see if I can get my course completely transitioned and operational from Powerpoint to SL2 during this trial so that I can take my request for purchase to my supervisor with evidence that it WILL meet our needs very effectively.
THANK YOU,
Sylvia
Sylvia Wright
BCMI
Hi Sylvia,
We're happy to help - but I'm not sure if you wanted to share your .story file here? If so, it wasn't attached (anything you add in email is not included as a part of the email reply) so you'll need to visit this page to upload it.
Hi Ashley,
I did attach the file, but I think aol would not send it due to size so I
have zipped the file and will try again. Thanks much!
Sylvia
(https://community.articulate.com/)
Hi Sylvia,
Are you visiting this ELH page to upload it using the "Add Attachment" button? The zipped file also didn't come through - you won't be able reply via email and include any attachments as a part of that to upload here into the forums. If you're still having difficulty uploading files on this page, you are welcome to send it along here.
I am having a similar problem. The question slide is set to advance by user, however it autoadvances when the submit button is selected. (The two layers on the question have been removed.)
Hi Allen,
I'm not sure I'm clear on what you'd like to occur - if you have removed the feedback layers, and the user clicks the submit button it should move them to the next slide. That is advancing by user input vs. advancing automatically based on when the timeline ends. If I'm misunderstanding can you share a bit more information here with us?
Thanks for the quick response Ashley.
By user I expected that the user would have to select the "Next" button to advance.
I misunderstood the meaning.
I want to provide my own feedback as well as provide a ligthbox showing the slide containing the information that addresses the question.
Is that something I would do on a slide layer?
Hi Allen,
By user just indicates any action the user takes to advance, whether it's the next/submit button on the player or an element on the slide itself.
As far as feedback, you can customize your feedback layers as described here and if you want to show a particular layer or lightbox, you can set up a trigger as such based on the user clicking the submit button or another action on the slide. I think that if you gave the feedback on a layer, you could also include a button on the layer with something like "Looking for where this information was in the course?" and that would lightbox the particular slide in question. Once they close the lightbox they'll be brought back to your feedback layer and could continue from there.
Hope that helps!
Already pursuing those options, it looks like it will work.
Thank you
Hi Ashley,
I'm going to try attaching the file here. What happens is that within just a few seconds the graphics all disappear.
Hi Sylvia,
I wasn't able to open that project file unfortunately.
Since I can't open it a few other thoughts would include checking:
If you're still having difficulty, we'll want to have you import it into a new file as described here to see if that version can be uploaded here.
Thanks so much Ashley. I will work on this today and get back to you! THANKS!!!
Sounds good Sylvia.
Ashley, I figured it out :). The powerpoint animations were still attached (I imported the file). Once I found out they were there (there were animation stars by the images that did not disappear when I deleted the triggers) and figured out how to get rid of them (click on the animation menu and select none) everything went away and I am starting with a clean set of images. SO, thanks sooo much for your help in working this through.
Sylvia