Title Video Not Playing

all current browser forbid autoplay of video or audio before user interaction (= CLICK) - this is the reason for the storyline play-button* before the start of the course

you have prevented exactly that with your programming - the result is that the video does not start automatically

to fix the problem - remove the slide without user interaction before the video and add instead a cover image in the player settings

result with the first slide as cover image (you should use an optimized image):

https://360.articulate.com/review/content/6ce41248-740d-4fed-a82b-0b834a272d8e/review

more infos about "autoplay audio/video"

• Chrome: https://developer.chrome.com/blog/autoplay/
• Firefox: https://support.mozilla.org/en-US/kb/block-autoplay
• iOS: https://stackoverflow.com/questions/13266474/autoplay-audio-on-mobile-safari

*storyline is testing autoplay audio on start and if autoplay is not possible the cover photo with the play button appears

Hi Jürgen,

thanks a lot for your help, it worked.

Cheers,

John