Continuing Education within a Call Center Setting
I'm curious if anyone out there has experience developing a continuing education (post-onboarding) program within a call center setting?
Here at GoDaddy we're in the process of redesigning our continuing education program, and we're hoping to hop the on phone for a few minutes with any folks out there who have done the same thing.
Please note, we're not looking to talk to a vendor. We're simply looking to connect with others who have experience in this area.
If you can spare a few minutes, feel free to shoot me an email: firstname.lastname@example.org.