Forum Discussion

RonPrice's avatar
RonPrice
Partner
6 months ago

Have you tried this without JavaScript, using just the download file trigger?

  • MaryGregg-f1028's avatar
    MaryGregg-f1028
    Community Member
    6 months ago

    I have a similar issue this morning.  I tested the process last week and it worked.  I am using a button with a trigger to the URL of the PDF loaded in the Resources of my Player.  According to the directions, I published the course to Review 360 and opened the PDF from the Resources.  I then copied the link starting with the story_content/ and pasted to the Trigger OpenURL/file when the user clicks the button.  I now get this error: 

    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    <Error>

    <Code>AccessDenied</Code>

    <Message>Access Denied</Message>

    <RequestId>DRVFER5YXHE0VGDN</RequestId>

    <HostId>llf2UYqE2KAyCn4GcqJx/xAEinsz6GIFLyrbl7Y40eHs8pke9Vsz5s+6/rONt+CbpIITWy/XX/ep15v595LfSkRBE+0pTj6/</HostId>

    </Error>

  • Muzammil2's avatar
    Muzammil2
    Community Member
    6 months ago

    Like; Open file/ URL Trigger?