Hello all, My organization has recently discovered an issue with .aspx files hosted on SharePoint. We've been using them to launch Storyline and Rise files so they act like web pages (like this). However, we just recently found that after reuploading the file or folder to SharePoint, SharePoint no longer opens the page. If you navigate to the .aspx file, it force-downloads the file. If you use the direct URL, you get a File Not Found error.We suspect this is a SharePoint issue that has to do with the upload process. My IT department has asked me to check here to see if anyone else has experienced this problem, and if so, what the root cause was (e.g., Microsoft update, policy change, etc.)? We're looking at SharePoint because: It happens to multiple people in multiple offices (not a computer issue). It happens with Chrome and Edge. Modifying the URL to add ?web=1 has no effect. Clearing cache and cookies has no effect (not a browser issue). I tested the "old" file to confirm it worked, then downloaded the .zip package from SP. When I reuploaded the exact same package back to SP, the file now force-downloads/is not found (so it's not the files or the Storyline version). I copied a file that's still working and uploaded the copy. The original opens as a web page, the copy doesn't (again, not the files). Thanks in advance for your feedback!

HI all, We've confirmed the issue is related to what's described in the links above. Our IT group was able to implement a temporary solution that lasts for 1 day, so right now we need to ask in advance for a script to be run when we want to make an update. If you need to talk to your IT team about this, ask about delaying enforcement of the "Deny Add and Customize Pages" setting. It sounds like there are SharePoint changes coming in November of '24 that will block this workaround and require a shift to SharePoint Framework (SPFx) or an alternate solution. So now would be a great time to start engaging your SharePoint admin or IT team for planning purposes.

Hi All, I'm now facing this same issue that everyone here has been describing when publishing to sharepoint using a .aspx file. After investigating with IT and trying the solutions that many of you recommended (thank you!), nothing is working. I have a .aspx file from last year that is publishing just fine, it is the one from 2024 that is not working. When looking at this we realized it doesn't appear to be a Sharepoint issue, we can publish .aspx files just fine. Instead, we think it has to do with the export and something having changed in storyline that is impacting that. Has anyone been able to talk to someone from Articulate support about this issue? If not, does anyone know how to do that?

Thanks for the feedback, We're currently looking at a custom script setting as the possible cause of the problem: https://learn.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script#to-allow-custom-script-on-other-sharepoint-sites. We're working to see if changing the site permissions to custom script allowed to see if that solves the problem. Implementation is still in progress but this might be worth investigating.

maybe this has to do with the problem https://learn.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script#to-allow-custom-script-on-onedrive-or-user-created-sites

We have multiple SharePoint Online sites and some don't have the custom scripts permission enabled due to the IT and security restrictions, hence the asp files will force download instead of open in the browser on those sites. The workaround for us is to get a site owner to upload the asp file to the SharePoint site that has the custom scripts enabled, then use the "move to" or "copy to" SharePoint feature to transfer the files to the other SharePoint sites. For some reason the permission retains, and the asp files would open in browser on all sites regardless the custom scripts permissions. Not sure if this method will continue work as the future SharePoint updates may block it, but at least it works for us now.

.ASPX Files Now Download Instead of Launching from SharePoint

JordanChristiso
Community Member
5 months ago
Hello we are experiencing this issue as well. Would love to hear from anyone who finds a solution!
ManuelLienem907
Community Member
5 months ago
Hi all,

I run into the same issue. Unfortunately It has worked in the past. Hopefully there will be a solution soon
TaraMcLoughlin
Community Member
5 months ago
We are also experiencing this same issue and I'm looking forward to a solution. Thank you!
KelleyDoyle-65e
Community Member
5 months ago
Thanks for the feedback. We're still testing exceptions on a couple of sites and waiting for confirmation. Keep your fingers crossed, please!
Jürgen_Schoene_
Community Member
6 months ago
maybe this has to do with the problem

https://learn.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script#to-allow-custom-script-on-onedrive-or-user-created-sites
ErikGranerud
Community Member
6 months ago
We have this same issue now, and what i can see is that when the owner of the site uploads (who also is a administrator) the aspx file it gets the proper string to launch the file in sharepoint: ?web=1 etc.., but if a member of the site uploads, its only a force download link for aspx files.
Dunno if this is helpful.
- ErikGranerud
  Community Member
  5 months ago
  We tried all the different permission settings on my account, without fixing the issue for myself. But for some reason my colleauge can download my aspx file and re-upload it and it works again. Still looking for why.
- TaraMcLoughlin
  Community Member
  5 months ago
  This doesn't work for us. My ID team are all listed as owners of the SP site and we're experiencing the same issue. :(
KelleyDoyle-65e
Community Member
6 months ago
Thanks for the feedback, We're currently looking at a custom script setting as the possible cause of the problem: https://learn.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script#to-allow-custom-script-on-other-sharepoint-sites.

We're working to see if changing the site permissions to custom script allowed to see if that solves the problem. Implementation is still in progress but this might be worth investigating.
WilliamWoodley
Community Member
6 months ago
I'm running into the same issue and have attempted the same steps. Our SharePoint admin says there have been no changes on their end. Our SharePoint is hosted in the Government Cloud (GCC).
IrinaGrigor
Community Member
6 months ago
Hello Kelley,

We experience the same issue. We tried the same ways to sort out the problem, trying different solutions around AR, browser. Converting both html files into aspx (index and goodbye for Rise) helped for a couple of days (previously we converted only index), now it does not work too. Would you please share if you've found a solution? Many thanks in advance! Irina.