Forum Discussion

LCurley's avatar
LCurley
Community Member
5 days ago

Adding Users to Reach360

Hi, I have created a course that needs to be sent throughout my company. I was wondering if there was a way to only send out one email on this. It looks like if I upload the CSV of contact info, it will immediately send an invite out for everyone to join and then when I add all of the groups to the course, it will send out a second email to take the course. Is this the correct work flow? Is there a way to bypass the initial email and just send one to have the learners sign up and take the course?

Thanks!

reach 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 hours ago

    Hi LCurley,

    Thanks for reaching out!

    You're correct that learners must first be invited to Reach 360 and then enrolled in a course. Currently, learners receive notification emails when they're enrolled in or complete training. They also receive reminders when a due date is pending or training is overdue, when applicable. Email reminders can't be disabled, but they can be customized.

    Please let me know if you have any questions!

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