Forum Discussion

BarbaraJacobs-1's avatar
BarbaraJacobs-1
Community Member
4 months ago

Adobe Fonts Missing with Updates to Windows 11?

I just updated to Windows 11.  Now, when I open a Storyline file, I occasionally get a message that an Adobe font is missing.  It wasn't missing before Windows 11 update.  Anyone else experience this issue and can provide some insight as to what is going on and how to fix?

Please and thank you.

  • Hi BJ!

    I've heard of a similar issue, and others have found success with uninstalling and reinstalling the font! Is it possible that you could try that?

    If that doesn't do the trick, can you send us the font that you are using and your Storyline project? You can share it in this discussion or privately in a support case. 

    • LaurenConnelly's avatar
      LaurenConnelly
      Staff

      Yes! It can come with snags, unfortunately! Did reinstalling the font work?