Forum Discussion
Annoying bug when changing shadow parameters
Hello.
This annoying bug happens when you want to change the shadow parameters of a picture a secong time.
What happens is that you can't select the shadow presets anymore because they all g...
Hi Renato,
I'm sorry to hear that you are experiencing this issue when trying to change a shape's shadow! Here is a resource on how to access the format shape window.
I can change the shadow of a shape without any issues by clicking on the Format tab, then Shape Effect. However, I was able to reproduce what you're experiencing by right clicking on the object to access the Shape Format window.
To correct this, I changed the display resolution on my desktop. If you haven't already, can you please try this? We recommend setting the resolution to 100% or as close to it as possible for best results.
I hope this helps! If you need additional assistance, you can share your .story file with us here, or privately through a support case. We will delete it from our systems when troubleshooting is complete.
